Billing Specialist

Billing Specialist Opportunity At Trustmark

Trustmark's mission is to improve wellbeing for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

About The Role : Trustmark is looking for a Billing Specialist to join the team. Responsible for managing and processing billing activities for clients including handling invoices, reconciling payments and addressing billing issues and inquiries. Key Accountabilities :

• Enters daily premium deposit and validates balanced debits; audits & researches incoming checks; issues premium refunds as needed.
• Primary contact for external customer correspondence; assists with customer service duties, including generating past due calls, change processing, and other information requests or data entry requests.
• Prepares monthly invoices for external vendors / carriers; enters payments and tracks past due payments; communicates with customers related to past due vendor / carrier payments and logs information.
• Accurately processes and reconciles premium payments at an employee policy level, following company guidelines.

Minimum Requirements :

The compensation range for this role is $18.89 - $27.29 per hour. The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus.

In addition to compensation, we offer a comprehensive benefits package that includes : Health / dental / vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums.

Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.

Join a passionate and purpose-driven team of colleagues who contribute to Trustmark's mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you'll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves.