Security Officer - Brook Lane
We are seeking a dependable, alert, and compassionate Security Officer to join our Brook Lane Safety & Security team. In this role, you will help protect our patients, staff, visitors, and property while supporting a safe and welcoming environment on our Hagerstown campus. This is a hands-on, highly visible position that requires professionalism, quick thinking, and strong interpersonal skills.
What You'll Do :
- Maintain a visible presence throughout inpatient units, public areas, and entry points.
- Monitor facility entrances in person or via video surveillance, ensuring proper credentials for all visitors and staff.
- Inspect and secure patient belongings during admission and return them upon discharge.
- Respond to emergencies, alarms, and disruptive situations with professionalism and calm.
- Assist clinical staff with patient escalation incidents, including therapeutic restraint when necessary.
- Operate and monitor security systems, including alarms and access control.
- Document shift activities and prepare incident reports as needed.
- Escort visitors, oversee family visitation sessions, and provide patient transport to other hospital areas.
- Participate in fire drills, emergency preparedness, and safety training.
What We're Looking For :
Education : High school diploma or equivalent required; associate degree in related field preferred.Experience : Previous safety / security workespecially in healthcare or long-term carepreferred.Skills :Strong customer service and conflict de-escalation skills.Ability to remain calm under pressure and respond quickly to safety concerns.Requirements :At least 21 years of age.Valid driver's license with clean driving record (no moving violations in past 3 years preferred).Ability to meet physical demands, including standing / walking for long periods, climbing stairs, and lifting over 50 lbs.Why Join Us :
Competitive pay and benefits.A mission-driven culture focused on compassion, respect, and excellence.Opportunities for ongoing training and professional growth.Caring for Our Team :
Health, Dental, and Vision Insurance Coverage begins on the first of the month following your hire date.Life Insurance & Disability Coverage Includes company-paid life insurance, as well as short- and long-term disability benefits to provide peace of mind.Paid Time Off (PTO) A generous PTO program designed to help you recharge and maintain a healthy work-life balance.401(k) Retirement Plan Benefit from a robust company match to support your long-term financial goals.Education Assistance & Tuition Reimbursement Support for your continued learning and career growth.Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) Options to save pre-tax dollars for eligible healthcare and dependent care expenses.Shift Differential Pay Team members working off shifts may be eligible for additional pay.At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.