Part-Time Customer Service AssociateThe UPS Store #0026 • Tustin, CA, US

Part-Time Customer Service Associate

The UPS Store #0026 • Tustin, CA, US

30+ days ago

Job type

Full-time

Part-time

Job description

Job Description

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Some of the perks of joining The UPS Store team!

Part-time position (20-32 hours)
Day time retail hours 8 : 30am-7 : 00pm
Flexible hours
Meal compensation
Monthly sales incentives in additional to base salary

JOB DESCRIPTION

Center Associates provide customer service to customers for all business services. The ideal candidate needs to be :

Prompt, reliable, and responsible

Weekend availability is a must

Strong computer skills and training in applications will be provided.

Able to operate independently and be self-driven to complete tasks

Excellent written and verbal communication skills

Fluent English & Spanish speaking is a plus

Able to lift 50 pounds

The full-time and part -time positions will be required to work at both of our locations in Tustin and Lake Forest.

RESPONSIBILITIES

Delivers outstanding customer service to walk-in customers and telephone inquiries

Continuously practices good listening skills with customers, UPS Store team members, and leadership

Maintains a clean, organized, and safe working environment

Performs other duties as assigned

Able to lift 50+ pounds

Communicates effectively with customers

Prompt, reliable, and responsible

Available to work weekdays and weekends.

QUALIFICATIONS

Strong computer skills, including Microsoft Office and Adobe Suites

High school diploma or GED required

BENEFITS

Medical Insurance

Flexible Schedule and Daytime hours

Uniforms Provided

Advancement Opportunities ability to grow within the company

Monthly Sales Incentives

Company paid Notary and Live Scan / Fingerprinting certification

Retail Store day time hours 8 : 30am - 7 : 00pm

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Customer Service Associate • Tustin, CA, US

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