Customer Service Agent SFO - Vietnamese / English Speakers

Pacific Aviation Hiring Bilingual Airline Customer Service Agents

Pacific Aviation is hiring bilingual Airline Customer Service Agents fluent in Vietnamese and English to join our part-time team at San Francisco International Airport (SFO). If you're passionate about helping others, thrive in international environments, and are ready to support airline operations with professionalism and warmth, we'd love to meet you.

With over 25 years of experience supporting the world's leading airlines, Pacific Aviation is proud to offer a supportive, diverse, and growth-focused work environment.

What You'll Do

Assist passengers at check-in, boarding gates, and arrival areas

Provide bilingual assistance to Vietnamese-speaking travelers (Mandarin is a plus)

Respond to inquiries and resolve passenger issues calmly and professionally

Collaborate with airline staff and team members to support safe and efficient flight operations

Verify documents and boarding information with care and accuracy

Maintain clear communication with passengers, coworkers, and supervisors

Deliver excellent service in a fast-paced international terminal