Community Manager Lafayette Place
The Community Manager is responsible for the overall operation, financial performance, and resident satisfaction within the community. This role serves as the primary point of contact for residents and requires 24 / 7 on-call availability. Key responsibilities include overseeing administrative functions, marketing, leasing, and the sale of both new and pre-owned homes. The Community Manager also manages property maintenance, budgeting, team performance, and fosters strong resident relations to ensure a positive living environment.
Job Duties
Essential duties include :
- Marketing models, pre-owned & brokered homes for sale; preparing documents to list and sell homes
- Managing the rent collection process including collecting, posting, and depositing income from leasing of rental sites and homes, as well as collecting on delinquent debts
- Handling delinquencies & approving eviction proceedings while adhering to Sun's policies
- Monitoring, coding, and approving all invoices for operating expenses & sales related costs
- Resolving complaints and responding to issues in a timely manner; offering solutions consistent with guidelines
- Coordinating team member selection and development and ensuring team members comply with appropriate policies and procedures
- Managing LPPs, including repairs, leasing, sales, refurbishments, re-leasing, closing, and follow-up on service requests
- Ensuring compliance with federal, state, and local agencies that regulate fair housing laws and community operations
- Reviewing and approving / denying residency applications
- Initiating lease renewals and rent increase letters, ensuring timely distribution
- Inspecting and recommending purchase and renovation of used / repossessed homes
- Preparing sites for Sun Homes models; coordinating with maintenance to ensure vacant sites are prepared for move-ins
- Handling emergencies that arise onsite, ensuring adherence to standard procedures
- Ensuring compliance of safety policies; completing incident reports in a timely manner
- Ensuring that community appearance is maintained to Sun's curb appeal standards
- Assisting with preparation of budgets; providing accurate data to assist in CapEx and expansion needs
- Reporting deficiencies that would adversely affect the operation of the community
- Reviewing and compiling property accounting reports for the Accounting team
- All other duties as assigned
Requirements
Requirements include :
High School Diploma or GED (Required)Bachelor's Degree in Real Estate, Hospitality, or Business (Preferred)2 years in property management experience, including 2 years of supervisory experience (Required)6 months in prior sales and leasing experience (Required)6 months in previous experience using NetSuite (Preferred)General knowledge of maintenanceDemonstrated leadership abilitiesStrong organizational skillsExcellent verbal and written communication skillsSolid negotiation skillsAbility to thrive in a fast-paced environmentWorking knowledge of basic accounting principlesThorough knowledge of federal, state and local laws pertaining to fair housing and employment lawIntermediate computer proficiency, including the ability to use the Microsoft Office Suite, email and internetFlexibility to respond to community needs during non-business hoursAbility to live on-site within the community (housing provided)Must have a valid driver's licenseRewarding Benefits
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded, and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Accessibility Assistance
If you are an individual with a disability and need assistance completing an online application, please contact us at (844) SUN-4343. Alternatively, an email may be sent to careers@suncommunities.com. "Applicant Accommodation" should be included in the subject line of the email. Please note that this phone number and email address are only for those individuals who would like to request an accommodation to apply for a job.