Mortgage Client Coordinator Specialist

Job Description

Job Description

We are searching for an Account Coordinator who has experience in servicing Mortgage or Lending vendor clients and has exceptional customer service skills. This candidate will communicate with new and current customers through phone, email, and our different servicing platforms to service and status their appraisal reports. Account Coordinators will also be communicating with appraisers, title companies, and mortgage professionals throughout this servicing process.

This job also includes :

• Working with assigned clients to determine needs and provide resolutions when necessary
• Staying current on company products and services
• Maintain client details within our platforms
• Maintain up to date client knowledge
• Achieve goals provided by manager
• Internal meeting participation
• Daily resolution of action items
• Participate in company training and other workshops when applicable
• Updating and reporting

Demonstrate all company Core Values :

Requirements :

Degree or experienced in mortgage industry knowledge preferred, but not required.

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Job Posted by ApplicantPro