Talent.com
Restaurant Manager - Normandy, MO

Restaurant Manager - Normandy, MO

Church's ChickenSaint Louis, MO, US
30+ days ago
Job type
  • Full-time
Job description

Restaurant General Manager

The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environment. The RGM is responsible and accountable for all of the business activities in one restaurant location, specifically to :

  • Provide a superior and memorable experience for all guests.
  • Achieve sales goals
  • Control expenses to budget or better
  • Create an environment where team members are engaged in doing their jobs and encouraged to grow while delivering exceptional service.
  • The Church's Restaurant General Manager direct reports usually include an Assistant Restaurant General Manager and / or Shift Leader). The number of direct reports may vary by location based on total sales volume, sales and geographic location of the restaurant.

Key Duties / Responsibilities :

  • Creates an in store service environment that exceeds guest expectations with regards to friendly, quick, and accurate service. Builds team understanding and commitment to guest service standards.
  • Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
  • Assists and resolves all guest complaints in-person or by phone. Apply the "listen, apologize, satisfy and thank" model to all guest complaints.
  • Ensures all incoming calls are handled in a prompt, courteous, and professional manner.
  • Directs and conducts regular training with team members.
  • Provides regular feedback to all team members and identifies areas for improvement.
  • Works with direct reports to cross-train and assist in the development of new skills.
  • Creates a work place where team members strive to do their best, are rewarded for performance, and have fun.
  • Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced,
  • Maintains a clean and safe restaurant for guests and team members.
  • Responsible for budgets and makes adjustments as needed.
  • Ensures compliance with labor laws.
  • Understands, enforces and adheres to all company policies and procedures.
  • Maintains restaurant inventory and ensures accessibility and organization.
  • Responsible for routine maintenance and repairs on all equipment.
  • Prepares and analyzes operation reports
  • Performs other duties as assigned.
  • Position Requirements (Education, Qualifications, Experience) :

  • High school diploma or GED required. Must have (1) years of supervisory experience working in the restaurant industry.
  • Successfully complete all training and make a passing score on all applicable tests.
  • Position Qualifications / Functional Skills :

  • Must have a valid driver's license and proof of valid insurance.
  • Must be able to work a minimum of 50 55 hours per week. Must be available to work a flexible shift including weekends.
  • Knowledge of all restaurant policies, practices and operational and human resources procedures.
  • Knowledge and understanding of labor cost reporting, operating statements, and other business-related reporting.
  • Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
  • Basic computer skills.
  • Knowledge of profit and loss statements
  • Ability to implement policies and procedures.
  • Skilled in developing employees by coaching, counseling, and building strong work habits.
  • Continuously working to improve customer satisfaction.
  • Knowledge of recruiting and interviewing potential team members.
  • Ability to supervise others.
  • Manage conflict resolution.
  • Create and maintain a positive work environment.
  • 1. If you're hungry for a career that's fun, fast-paced and loaded with opportunity, then you've come to the right place. At Church's, we're not your typical quick service restaurant. We make real comfort food that makes a difference in peoples' lives. And for over 60 years, our restaurant has been a place where hard-working people can get ahead and go on to do amazing things by serving others.

    2. Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.

    Create a job alert for this search

    Restaurant Manager • Saint Louis, MO, US

    Related jobs
    • Promoted
    Restaurant Manager - Washington Park, IL

    Restaurant Manager - Washington Park, IL

    Church's ChickenEast Saint Louis, IL, US
    Full-time
    The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environm...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Shake ShackChesterfield, MO, US
    Permanent
    Our secret to leading the way in hospitality? We put our people first!.At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're commit...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager - Overland, MO

    Restaurant Manager - Overland, MO

    Church's ChickenSaint Louis, MO, US
    Full-time
    The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environm...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse - Registered Nurse - ER - Emergency Room - $1942.2 / Week

    Travel Nurse - Registered Nurse - ER - Emergency Room - $1942.2 / Week

    Premier Medical Staffing Services, LLCCenterville, IL, US
    Full-time
    Premier Medical Staffing Services, LLC is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Centerville, IL. Shift : 3x12 hr days Start Date : ASAP Duration : ...Show moreLast updated: 30+ days ago
    • Promoted
    Drive with DoorDash - Flexible Onboarding

    Drive with DoorDash - Flexible Onboarding

    DoorDashOld Monroe, MO, United States
    Full-time +1
    Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...Show moreLast updated: 30+ days ago
    • Promoted
    Food Delivery Driver

    Food Delivery Driver

    DoorDashWinfield, MO, United States
    Full-time +1
    Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...Show moreLast updated: 29 days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Denny'sHazelwood, MO, US
    Full-time
    As a Restaurant Manager, you will never be bored.You will be responsible for making sure the restaurant runs smoothly.Responsibilities May Include : Ensuring that the restaurant is fully and appropr...Show moreLast updated: 30+ days ago
    • Promoted
    Drive with DoorDash - Be Your Own Boss

    Drive with DoorDash - Be Your Own Boss

    DoorDashOld Monroe, MO, United States
    Full-time +1
    Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...Show moreLast updated: 30+ days ago
    • Promoted
    Drive with DoorDash - Receive 100% of Customer Tips

    Drive with DoorDash - Receive 100% of Customer Tips

    DoorDashWinfield, MO, United States
    Full-time +1
    Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager - Florissant, MO

    Restaurant Manager - Florissant, MO

    Church's ChickenSaint Louis, MO, US
    Full-time
    The Church's Restaurant General Manager is passionate about providing our guests a high quality, value oriented dining experience with friendly, quick, accurate service in a clean and safe environm...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Cracker Barrel Old Country StoreO Fallon, IL, US
    Full-time
    They say you are the company you keep - and at Cracker Barrel, we take that seriously.Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse - Registered Nurse - ER - Emergency Room - $2140 / Week

    Travel Nurse - Registered Nurse - ER - Emergency Room - $2140 / Week

    Medpro Healthcare StaffingCenterville, IL, US
    Full-time
    Medpro Healthcare Staffing is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Centerville, IL. Shift : 3x12 hr days Start Date : 10 / 20 / 2025 Duration : 13 we...Show moreLast updated: 20 days ago
    • Promoted
    Drive with DoorDash - Onboarding / Onboard

    Drive with DoorDash - Onboarding / Onboard

    DoorDashWinfield, MO, United States
    Full-time +1
    Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shoppe...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant General Manager- $3,000 Sign-on Bonus!

    Restaurant General Manager- $3,000 Sign-on Bonus!

    Checkers / Rally'sSaint Louis, MO, US
    Full-time
    N Highway 67 Florissant, MO 63033.At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you w...Show moreLast updated: 30+ days ago
    • Promoted
    Travel Nurse - RN - ER - Emergency Room - $1942.2 / Week

    Travel Nurse - RN - ER - Emergency Room - $1942.2 / Week

    Premier Medical Staffing Services, LLCCenterville, IL, US
    Full-time
    Premier Medical Staffing Services, LLC is seeking an experienced Emergency Room Registered Nurse for an exciting Travel Nursing job in Centerville, IL. Shift : 3x12 hr days Start Date : ASAP Duration : ...Show moreLast updated: 30+ days ago
    Restaurant Manager

    Restaurant Manager

    Waffle House, Inc.St. Ann, Missouri, United States
    Full-time
    Quick Apply
    Restaurant Manager Responsibilities Include : .Leading from the front with regard to Production and Service (daily operations) of the restaurant. Management of sales and profit projections (P&L).P...Show moreLast updated: 4 days ago
    • Promoted
    Restaurant Manager - Franchise

    Restaurant Manager - Franchise

    Denny'sWaterloo, IL, US
    Full-time
    This job posting is for employment at an independently owned and operated franchise of Denny's.As a Restaurant Manager, you will be responsible for making sure the restaurant runs smoothly.Ensuring...Show moreLast updated: 30+ days ago
    Restaurant, General Manager

    Restaurant, General Manager

    Live! by Loews - St. Louis, MOSt Louis, MO
    Full-time
    Quick Apply
    Louis, MO is a branded collaboration between Loews Hotels & Co, The Cordish Companies and the St.Louis Cardinals, one of the most beloved sports franchises in the country.The hotel is part of phase...Show moreLast updated: 30+ days ago