Social Services Designee

Monarch Healthcare Management Benefits Include :

UKG Wallet - get paid the next day!

Free Single Medical Insurance

Loan reimbursement.

Scholarship Opportunities

Paid Time Off – Vacation Time

401 (k) with annual contribution match

Referral bonuses

Career path to other positions within our growing company!

Social Services Designee

POSITION SUMMARY

The Social Services Designee interacts with the residents, families, visitors, other facility staff, and community agencies during the admission and discharge process. They are responsible for marketing the services we provide and establishing relationships with all referral sources. They clarify a range of legal documents for residents and families as well. As a member of the interdisciplinary care planning team, the Social Service position identifies the psychosocial strengths and needs of each resident, assists in developing an individualized plan of care, and provides medically related social services to help the resident attain or maintain the highest level of functioning possible.

RESPONSIBILITES

Admission and Discharge Coordination : Manages referrals, tours, screenings, approvals, admission paperwork, and discharge planning including referrals for home health services and equipment.

Resident and Family Support : Provides emotional and informational support to residents and families during admission, stay, and discharge; facilitates adjustment to facility life and encourages family involvement.

Psychosocial Assessment and Care Planning : Conducts assessments, maintains psychosocial documentation, participates in care planning, and ensures individual needs are addressed through personalized approaches.

Communication and Liaison Role : Acts as a bridge between residents, families, staff, and community agencies to address concerns, ensure smooth transitions, and support psychosocial needs.

Professionalism and Relationship Management : Maintains courteous, respectful, and professional interactions; follows dress codes and privacy policies; fosters a positive, inclusive workplace culture.

Regulatory Compliance and Continuing Education : Adheres to healthcare regulations, confidentiality standards, and QAPI initiatives; maintains accurate records and participates in ongoing training and policy development.

QUALIFICATIONS

Psychosocial Understanding : Must recognize and effectively address the emotional and psychosocial needs of residents.

Core Competencies : Strong communication, organization, leadership, and management skills are essential.

Preferred Experience : Background in healthcare settings such as skilled nursing facilities or assisted living communities is desirable.

Interpersonal and Adaptive Skills : Must be personable, trustworthy, a strong listener, fluent in English, and able to navigate fast-paced, ambiguous environments with diverse populations.

About Monarch :

Monarch Healthcare Management is a mission-driven company that is changing the way short-term rehabilitation and long-term care are delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting the needs of residents and families first across Monarch's network of 60+ skilled nursing and assisted living facilities in Minnesota.

Partnering with higher research institutes and international tech companies, Monarch has been nationally recognized for its innovation in the care of our residents, making a meaningful impact on their quality of life and interactions.

We value our employees and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, fun perks, career development opportunities, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.