Pathway of Hope Case Manager

THE SALVATION ARMY

NORTH & CENTRAL ILLINOIS DIVISION

TRI-CITY / ST. CHARLES CORPS

POSITION DESCRIPTION

POSITION TITLE : Pathway of Hope Case Manager

LOCATION / DEPT. : Tri-City / St. Charles Corps

REPORTS to (TITLE) : Corps Officer

FLSA CATEGORY : Non-Exempt

STATUS TYPE : RFT

PAY GRADE : 205

PAY RANGE : $19.97 - $23.96

OUTCOMES

The Pathway of Hope Case Manager is responsible for managing Pathway of Hope casework services to families at the Tri-City / St. Charles Corps. The Case Manager works under the guidance of the Regional Social Work Manager along with the Corps Officer implementing the program's objectives, that is, providing services to Pathway of Hope families, keeping required records, and identifying resources to support participating families.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides casework services to ensure the full implementation of the Pathway of Hope model within the assigned Corps. (the POH Case Manager in this program can only do Pathway of Hope responsibilities)

Program Implementation

• Provides intake and assessment services as defined by the Pathway of Hope curriculum.

Deliver the full range of Pathway of Hope individualized services for a minimum of 16 families annually including :

Pathway of Hope Program Evaluation and Outcomes Measurements

Program Evaluation and Certification

Other Duties

REPORTING RELATIONSHIPS

This position reports to the Corps Officer(s) with guidance from the Regional Social Work Manager.

This position works collaboratively with Corps Officer(s), and social services with the goal of ensuring effective delivery of quality services within the context of mission objectives.

In contacts related to this position's duties, this individual acts as a representative of The Salvation Army and its mission.

PERFORMANCE MEASUREMENTS

This individual will be evaluated on how effectively the outcomes of this position are achieved, as well as the timeliness, accuracy, and completeness of accomplishing assigned goals.

A 30, 60, and 90-day performance review will be conducted.

EDUCATION / EXPERIENCE

COMPENTENCIES

POSITION LIMITATIONS

PHYSICAL DEMANDS / WORK ENVIRONMENT

THE SALVATION ARMY MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.