Customer Success Advisor

A company is looking for a Customer Success Onboarding Advisor for the UK market.

Key Responsibilities

Guide new B2B clients through the onboarding process to ensure successful account activation

Deliver training sessions and provide ongoing support during the first month of the subscription

Proactively engage with clients to drive activation milestones and address any challenges

Required Qualifications

Experience in onboarding, training, account management, or similar roles

Bilingual proficiency in English

Strong organizational skills to respond effectively to customer needs

Experience with proactive outreach via phone, email, or messaging platforms

Familiarity with tools such as Salesforce and Google Suite is an asset