Overview
We are seeking a Senior Systems / Citrix Engineer to support a high-visibility enterprise environment within the Intelligence Community. This role will play a key part in virtualization infrastructure, modernization initiatives, and ongoing AWS cloud migration efforts. The position is highly collaborative and user-facing, requiring both strong technical depth and excellent communication skills.
Responsibilities
- Serve as a Subject Matter Expert for Citrix technologies and enterprise virtualization platforms.
- Support design, implementation, upgrades, and maintenance of virtual desktop and application delivery environments.
- Contribute to AWS cloud migration and modernization initiatives, including infrastructure build-outs and optimization.
- Assist with system upgrades, performance tuning, and lifecycle management of infrastructure components.
- Collaborate with cross-functional engineering, security, and operations teams to ensure scalability and reliability.
- Provide Tier 3 troubleshooting and incident resolution for complex technical issues.
- Engage directly with end users and stakeholders to gather requirements and provide technical guidance.
- Create and maintain technical documentation and operational procedures.
Required Qualifications
- Active Top Secret clearance (TS/SCI preferred)
- Strong hands-on experience with Citrix technologies in enterprise environments.
- Broad systems or infrastructure engineering background (Windows Server, virtualization, networking, or similar).
- Experience supporting large-scale environments and modernization projects.
- Experience working in user-facing or stakeholder-facing technical roles.
- Strong troubleshooting and problem-solving skills.
Desired / Nice to Have
- Experience with AWS cloud services and hybrid infrastructure environments.
- Familiarity with application delivery, gateway, or load-balancing technologies (e.g., NetScaler or equivalent).
- Exposure to automation or scripting (PowerShell, Python, etc.).