Job description
Are you looking for a dynamic work environment which compensates you on success? Then look no further because Hand and Stone wants to talk to you!!
We are in search of a Sales Associate with potential growth opportunities for a long term role in a stable and positive environment. Our Sales Associates are our main customer service representatives through both face-to-face and phone interaction with our clients. As the liaison between our clients and our certified massage therapists / licensed estheticians, our sales associates schedule all of the service appointments. Most importantly, this position entails selling memberships and upselling services and gift cards to our clients.
You MUST have a POSITIVE ATTITUDE with excellent COMMUNICATION and SALES skills to join our team!
POSITION SUMMARY
- Meet membership sales goals
- Communicate sales promotions and service options with clients
- Schedule / Confirm appointments and balance the daily appointment book
- Greet and check-in / out clients before / after their appointment
- Learn about our products and services for effective, clear communication
- Execute the daily operational tasks, day-to-day goals and priorities assigned by management
- Uphold store cleanliness standards in the entire spa
- Communicate the continually changing schedule and operational needs with coworkers
- Communicate with both massage therapists and estheticians to maximize the appointment book
- Computer data entry
POSITION REQUIREMENTS
Sales experience with proven results; membership sales is a plusCapability to work flexible hours including nights, weekends and some holidaysExcellent verbal and written communication skillsA fast learner, with a positive attitude; remain calm in fast pace environmentComputer proficiency; knowledge of retail / appointment booking computer systems is a plusA strong team player with the ability to work independently under minimal supervisionExceptional with organizing and prioritizing; attention to detail and multi-taskingCritical thinking skills, including customer conflict resolutionHave reliable transportation to / from workPREFERABLE QUALIFICATIONS
Associate or Bachelor’s Degree2+ years in salesExperience using Zenoti Spa computer softwareWe offer hourly-rate pay with competitive commissions and bonuses. There is also the potential for position growth to a lead sales associate position.To join our team, please submit a resume!
Location : In-PersonJob Types : Full-time, Part-time, CommissionPay : $ We offer generous compensation / commission for sales results on top of hourly wages earned. Bonus is also awarded several times a year for sales challenges as well as points which are awarded weekly and can be used towards product and or services!Benefits :
401(k) matchingEmployee discountFlexible scheduleShift :
4 hour shift8 hour shiftDay shiftNight shiftWeekly day range :
Monday to FridayWeekends as neededEducation :
High school or equivalent (Preferred)Experience :
Customer Service : 2 years (Preferred)Work Location : In person
Why join us?! See here : https : / / www. / cmp / Hand-&-Stone-Massage-and-Facial-Spa / about
#H&SUASalesAssociate