Warehouse General Manager / Group Logistics Manager II
We are hiring a Warehouse General Manager / Group Logistics Manager II, in Hagerstown, MD, for our Supply Chain Solutions division. This position is responsible for multiple locations for one large customer or multiple customer accounts with approximately $8M to $11M in operating revenue taking into consideration business complexity. It includes the management and improvement of services provided to the customer(s), as well as the development and implementation of customer performance measurements.
Essential Functions :
- Identify and / or solve operational issues with the account(s) by implementing continuous improvement and LEAN initiatives, to strengthen team unity, goals, productivity and results.
- Manage one or more customer account(s) to meet established metrics and performance expectations. Manage the customer relationship and identify potential opportunities for business growth.
- Ensure financial objectives are met and grow revenue for assigned account(s).
- Supervise, develop and manage performance for assigned employees and maintain a positive employee relations environment at assigned account(s).
- Hire, train, supervise, and coach / mentor direct reports and management team.
- Maintain a proactive safety program within the account(s) consistent with company policy in order to provide a safe and secure work environment.
- Manage the profit and loss statements for assigned account(s) and implement actions as needed.
Skills and Abilities :
Excellent problem solving skills, use of formal Root Cause Countermeasure Systems preferredExcellent oral and written communications skills with demonstrated leadership capabilitiesStrong organization, analytical and computer skillsAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Ability to create and develop an inclusive and engaged work environment across the enterpriseEffectively guide profit and loss actions using current data setsAbility to work independently and as a member of a teamFlexibility to operate and self-driven to excel in a fast-paced environmentCapable of multi-tasking, highly organized, with excellent time management skillsDetail oriented with excellent follow-up practicesDemonstrated knowledge and understanding of warehouse operations / solutions, distribution, transportation and carrier management at a strategic level advanced preferredKnowledge of Warehouse Management Systems (WMS) .advanced preferredKnowledge of OSHA required; DOT and Hazmat knowledge based on the account(s)advanced requiredKnowledge of Lean principles, systems and tools advanced requiredQualifications :
Bachelor's degree in business, logistics, supply chain or an additional two (2) years of relevant work experience requiredMaster's degree preferredSix (6) years or more relevant experience in supply chain, logistics, warehouse or industry related field. requiredFive (5) years or more managing, leading and developing direct reports requiredFive (5) years or more managing large multi-level teams preferredFour (4) years or more Profit & Loss responsibility preferredFour (4) years or more demonstrated experience developing and implementing complete logistics solutions and project management skills requiredThree (3) years or more prior experience in leading teams in a LEAN work environment preferredTwo (2) years or more customer interaction requiredTwo (2) years or more managing customer KPIs requiredTwo (2) years or more experience providing customer and senior level management presentations preferredSome sales experience preferredSome multi-client experience preferredDemonstrated knowledge and understanding of warehouse operations / solutions, distribution, transportation and carrier management at a strategic level. advanced preferredKnowledge of Warehouse Management Systems (WMS) .advanced preferredKnowledge of OSHA required; DOT and Hazmat knowledge based on the account(s). advanced requiredKnowledge of Lean principles, systems and tools. advanced requiredTravel : 10-20%DOT Regulated : No