Director of Implementation

Who We Are And Why Join Us

At OnMed our purpose is simple but powerful...to improve the quality of life and sense of well-being in our communities by bringing access to healthcare to everyone, everywhere. Our path to everywhere has already begun, with our innovative CareStation, a small but mighty, Clinic-in-a-Box, bringing #healthcareaccess anywhere with an outlet to plug it in. Poised to become a key component in America's public health infrastructure, the OnMed CareStation is the only tech-enabled, human-led, hybrid care solution that combines the comprehensive experience, trust and outcomes of a clinic, with the rapid scalability of virtual care.

At OnMed, every role, everyday, is directly impacting the communities we serve. You'll join a high-performing purpose-driven team, innovating to break down the barriers that keep people from the care they need.

This is not just a job...it's a movement to bring access to healthcare where and when people need it most. It's healthcare that shows up.

Who You Are

You are an experienced implementation leader who builds and empowers high-performing teams to deliver complex programs at scale. You bring structure, clarity, and accountability to the implementation function, ensuring every project runs smoothly through disciplined planning, cross-functional coordination, and exceptional client partnership. You're energized by developing talent, and standardizing processes. You see around corners, anticipate needs, and create systems that allow your team to deliver consistently, even as the pace and volume of deployments accelerate. You lead with empathy, and communicate with precision.

Role's Responsibilities

Strategic Leadership

• Serve as the overall owner for the implementation function, responsible for the successful deployment and activation of all OnMed CareStations across markets.
• Define, enhance, and execute the long-term implementation strategy, including capacity planning, resource forecasting, playbook design, and KPI management.
• Partner with leadership to align implementation readiness with sales pipeline and operational scaling goals.
• Drive governance, reporting, and executive visibility into implementation performance, risk, and client satisfaction.

Team Development & Operational Excellence

Cross-Functional Program Management

Client & Stakeholder Engagement

Continuous Improvement & Scale

Perform other related role's responsibilities as assigned.