Retail Keyholder (Store 6930)

GameStop • Lynchburg, VA, US

30+ days ago

Job type

Full-time

Job description

Retail Keyholder

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

Essential Job Duties And Responsibilities

Provide best-in-class guest service.
Support the overall shopping environment.
Process guest purchases and returns accurately.
Address guest comments or questions.
Promote GameStop's unique guest benefits.
Ensure that all areas of the store are clean.
Complete Omni-Channel orders daily.
Safeguard company assets.
Conduct store inventory counts.
Support store management in meeting goals.
Count, balance, and reconcile daily business transaction totals.
Check shipments for discrepancies.
Process defectives / recalls.
Visually inspect associates' packages.
Supervise and delegate tasks.
Adhere to GameStop policies.
Follow opening and closing procedures.
Observe associate performance.

Qualifications

Must provide proof of identity and eligibility.

Must be at least 18 years old.

High school diploma or equivalent required.

At least 1 year of retail sales experience preferred.

Video game knowledge preferred.

Must be able to work alone, stand, and move throughout the store.

Required Job Skills And Abilities

Exceptional guest service skills.

Provide genuine and friendly assistance.

Demonstrate clear verbal and written communication.

Work in a fast-paced, rapidly changing environment.

Meet associate performance expectations.

Operate the POS computer system.

Possess basic math skills.

Self-motivation and ability to work as a team.

Problem-solving skills and judgment abilities.

Follow instructions.

Deliver bank deposits following safety guidelines.

Work a flexible schedule.

Remain effective under pressure.

Bend, stoop, reach, climb, and lift.

Stand and move throughout the store.

GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. GameStop and its affiliated businesses reserve the right to change job descriptions at any time based on business conditions / needs, which includes expanding this job's responsibilities and assigning additional duties consistent with the position's purpose.

Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and / or other incentives.

Compensation : $12.91 - $15.66

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Keyholder • Lynchburg, VA, US