Senior Project Manager
At SAP, we keep it simple : you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
The Senior Project Manager is responsible for the overall management of projects throughout their lifecycle. They are responsible for defining, planning, tracking and managing the project, for identifying key resources and providing the direction they require in order meeting project objectives. The Project Manager provides leadership to cross-functional teams responsible for delivering defined project outputs to time, budget, and project quality criteria. They also ensure adherence to project management methodology practices, provide team coaching, evaluate the performance of team members and reinforce the enterprise knowledge management through the collection and communication of lessons learned.
The Project Manager may be asked to assist during the Opportunity Management Phase of the customer engagement by providing input into the proposal or completing specific proposal deliverables - especially in delivery model, project structure, organization, scoping, estimation and risk assessment.
The Project Manager has ability to manage projects that require coordination of work between various parties like third party sub-contractors, SAP Custom Development, SAP Global Consulting Delivery, Cloud Delivery, CoE, and SAP Support organization.
Tasks
- Define appropriate delivery model for customer project as a composition of pre-defined services, on-site and / or remote delivery
- Scope and estimate the engagement
- Determine required resources for the project
- Understand and be able to deliver according to the SAP delivery models e.g., ability to engage local, near-shore and off-shore teams for most efficient delivery of project, ability to coordinate project delivery across organizational boundaries including participation of SAP ecosystem partners.
- Assess, document, and communicate risk for the engagement
- Position SAP Activate as the delivery methodology for customer engagement, program, or project.
Delivery
Conduct project planning activities and manage the execution of projects according to plan (Opportunity Management, initiating to closing)Manage relationship with project stakeholders, including internal and external clients, keeping stakeholders informed of progress, risks, and issues in order to manage expectations on all project requirements and deliverables.Manage and communicate a clear vision of the project's objectives and motivate the project team to achieve them; create a project environment that enables peak performance by team members.Ensure proper use of SAP Activate methodology, tools, and proceduresEnsures proper governance is in place to best meet project objectives and that this governance is operating effectively.Provide oversight over the end-to-end SAP engagement where required. Bring together siloes and ensure overall delivery accountability exists.Balance the trade-off of the triple- constraint (time, cost, and scope) to realize the expected business value.Experience in delivering SAP primed Fixed Price Projects (FPP) or Time and Material (T&M) engagements.Proactively identify changes in work scope early and ensure appropriate planning measures are taken with internal and external stakeholders to reassess and amend the scope of work requirements, budget and timeline.Manage the financial aspects of the project : budgeting and estimate to actual variance. Ensure quality forecasting is conducted to understand accurate financial position.Analyze risk, establish contingency plans, and identify trigger events and responsibilities for initiating mitigating action.Escalate issues early about the project to account management or delivery management.Determine what constitutes successful closure for all parties. Gain acceptance and sign-off by all parties when closure is attained.Plan and execute formal Quality Gate process following the Q-Gate approach in SAP Activate methodology.Proactively manage project stakeholder satisfaction to position and secure customer reference and success story.Engage with SSP or SSL if applicable to ensure P&L targets and KPI's are achieved. Closely collaborate with SSP or SSL in project delivery related topics.Coaching & Mentoring
Position project management reviews with customers and effectively manages their deployment.Mentor project teams to ensure implementation of enterprise project management methodology, standards, and processes.Coach to clarify assignments and deliverables to project team; review quality of work and manage integration of team members' work; provide performance input to project team members' functional management.Takes responsibility from time to time as team lead and supports respective line manager(s) in people development tasksKnowledge Management
Maintain project documentation and updates to relevant knowledge management bases; analyze lessons learned and share with the organization's project management community.Participate in the development of project management best practices.Industry and Solution Experience
5+ years of experience in software implementation Project Management is recommended Utilities industry is a plus3+ years of experience in the Utilities industry highly beneficialProficient understanding of SAP solutions and the consulting business processesKnowledge of the strategic and operational issues of the project management business unitProficiency with project management tools used in SAPA clear vision of what determines a successful project for the customer and for the enterpriseKnowledge of and competency in project management processes including planning tasks, resource allocation, risk management, time management, financial management, HR management, quality management, monitoring and reporting, documenting and record keeping.Adaptability and flexibility to manage deadline pressure, ambiguity, and change.Ability to negotiate consensus amongst diverse groups and impact the activities of others not in own reporting structure.Conceptual analytical thinking and decision-making skills.Strong interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise and tactful communication with senior management, clients, peers and team members.Functional Experience
Project Management Authority : Minimum 710 years of direct project management experience leading full-lifecycle SAP implementations, utilizing SAP Activate, Agile / Hybrid, or Waterfall methodologies with budgets exceeding $5M$10M.Team Leadership & Orchestration : Proven leadership of diverse, cross-functional teams ranging from 15 to 50+ FTEs, including the management of SI partners and the coordination of onshore / offshore delivery models.Strategic Deliverables & Financial Governance : End-to-end ownership of critical project artifacts (Project Charter, PMP, Financial Trackers), ensuring rigorous budget forecasting and resource loading accuracy with a variance target ofExecution, Quality & Scope Control : Track record of delivering complex projects on time and on budget by strictly managing Change Requests (CRs) to prevent scope creep, while maintaining Quality Gate adherence and keeping defect density below targeted thresholds at Go-Live.International Experience
Some international implementation experience is a plus
Management and Leadership Experience
Management experience in managing small to medium size teams or organizationsManagement experience of medium size multilayered team is desirableManagement of remote resources (global delivery or distributed organization) is a plusP&L of LoB in small to medium size organization is desirableCultural awareness and experience working across different cultures and nationalitiesStrong leadership and people management skills are desirableExperience leading in matrix organization without formal authority is a plusEnglish : Fluent
Education
Required undergraduate university degree, preferably in commerce, engineering, information technologies or equivalent training and job experience
Professional Training & Certification
PMP certification and / or other industry and project management certifications an assetPM