Medical Assistant (Non-Certified) I

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POSITION SUMMARY :

The Medical Assistant will be responsible for providing administrative support to ensure efficient operation of the medical office / hospital. MA will support providers and patients through a variety of tasks related to patient care management, organization and communication. Responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards.

ESSENTIAL FUNCTIONS :

Rooming patients and performing data collections, vitals, EMR input

Conducts pre-visit planning by reviewing patient charts prior to appointment with recent test results and correspondence

Assisting physician with patient set-up and preparations

Compile and summarize information for care providers

Triaging incoming phone calls

Preparing and administering medications with physician's authorization

Completing medical forms and obtaining referrals / authorizations

Retrieval of lab and x-ray reports

Calling in prescriptions

Providing patient education with regards to diagnosis mgt, medication mgt, home treatment, and diets

Ordering medical and office supplies

Cleaning and stocking exam rooms

Cleaning instruments and disposing of biohazard waste according to OSHA standards

NON-ESSENTIAL / MARGINAL FUNCTIONS :

Other duties as assigned

REQUIRED / MINIMUM QUALIFICATIONS :

EDUCATION : High School Diploma or equivalent, preferred.

EXPERIENCE : At least 1 year of related customer facing experience, preferably in healthcare.

LICENSURE / CERTIFICATION : American Heart Association Healthcare provider course with Basic Life Support (BLS)

KNOWLEDGE / SKILLS / ABILITIES :

Ability to interact successfully with the public.

Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal composure in high stress situations.

Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients' families / visitors and clinical staff.

Ability to perform with a high degree of accuracy and with meticulous attention to detail. Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems.

PREFERRED QUALIFICATIONS :

EXPERIENCE : Demonstrated understanding of basic medical terminology preferred. Call center, patient scheduling and / or physician front-office experience preferred. May consider prior call center experience.

Physical Requirements : While performing the duties of this job, the employee is frequently (activity or condition exists from 1 / 3 to 2 / 3 of the time) required to stand, sit, and walk; frequently to use hands, fingers; and frequently to talk or hear. The employee must exert up to 15 pounds of force occasionally (activity or condition exists up to 1 / 3 of the time), and / or up to 5 pounds of force frequently, and / or a negligible amount of force constantly to move objects. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Tidelands Health is an equal opportunity employer (EOE). Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.