Overview
We're RealWork, a team of builders and problem-solvers based in Austin, Texas. Our mission is to help home service professionals earn the trust they deserve online. RealWork is the marketing engine behind thousands of contractors nationwide. We transform their best jobs into SEO-optimized stories, photos, and reviews that drive growth. Through integrations with leading field service platforms, we automate review generation and create job-level content—so every contractor's online presence can reflect the quality of their work in the field. RealWork is based 100% in the USA and headquartered in Austin, TX.
The Role
We're looking for a Revenue Operations Analyst who can connect the dots across Marketing, Sales, and Customer Success. You'll serve as the analytical backbone of our go-to-market organization — building the data infrastructure, reporting, and insights that drive growth, retention, and efficiency. This is a hands-on, high-impact role for someone who loves the mechanics of the customer life cycle funnel : how leads are sourced, enriched and worked as well as how customers are supported, grown and retained.
What You'll Do
- Report directly to the head of Business Intelligence and work cross-functionally with Sales, Marketing, Customer Success, and Operations leaders
- Assist in the build of a foundational lead and prospect model to provide a unified view of marketing and sales activity and engagement across our GTM pipeline
- Grow, maintain, and monitor the lead database used by our inside sales team
- Partner with Marketing to measure campaign performance, track lead sources, and build attribution models that connect spend to pipeline and revenue
- Create analysis and reporting for key stakeholders to drive insights and monitor performance
- Support A / B testing and campaign analysis to improve lead quality and marketing ROI
- Partner with Customer Success to report on CS activities and effectiveness; analyzing impact on customer onboarding, activation, and engagement
What You Bring
3–5 years of experience in Revenue Operations, Sales / Marketing Analytics, or CS Operations, ideally at a SaaS company serving SMBsStrong working knowledge of Salesforce, marketing automation platforms (HubSpot, Marketo, or similar), and sales engagement tools (VanillaSoft, SalesLoft, DialPad)Strong proficiency in SQL, Excel, and at least one BI tool (Power BI, Looker, or Tableau)Bonus points for experience using analysis tools like Alteryx, Python, R, etc.Familiarity with lead data management — sourcing, enrichment, and routing strategyAnalytical mindset with the ability to translate data into actionable business recommendationsExcellent communication skills and ability to collaborate cross-functionally across GTM teamsWhy Join RealWork Labs
Startup environment within a stable, industry-leading companyCompetitive salary and commission structureExcellent Health, Dental, Vision and Parental BenefitsRegular team outings & eventsFlexible PTO401(k)RealWork Labs is an Equal Opportunity Employer. We are committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual orientation, pregnancy, national origin, ancestry, citizenship, age, marital status, physical or mental disability, medical condition, military status, or any other characteristic protected by applicable law.Job Details
Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : ManagementIndustries : SoftwareJ-18808-Ljbffr