Epic Wisdom Analyst

Job Description

Job Description

Benefits :

• Dental insurance
• Donation matching
• Paid time off

Epic Wisdom Analyst

Sunnyvale, CA

Skills : -

Responsibilities

Epic Wisdom Implementation :

o Lead the end-to-end setup and implementation of the Epic Wisdom system, ensuring alignment with organizational goals and industry best practices.

o Collaborate closely with project stakeholders, including clinical staff, IT professionals, and business analysts, to gather requirements and customize the system accordingly.

o Familiarity with dental practices workflows particularly interaction of clinical users with scheduling and billing team, patient experiences within the organization

Configuration and Customization :

o Configure Epic Wisdom modules to meet the specific needs and workflows of our healthcare organization.

o Implement customizations and enhancements to optimize system performance and usability.

Training and Knowledge Transfer :

o Develop and deliver comprehensive training programs for end-users, ensuring a smooth transition to the new Epic Wisdom system.

o Facilitate knowledge transfer sessions to internal teams, empowering them to effectively manage and maintain the system post-implementation.

Collaboration and Communication :

o Work closely with the IT team to integrate Epic Wisdom with existing infrastructure and other healthcare information systems.

o Provide regular updates on implementation progress, addressing challenges and ensuring effective

Epic Wisdom System Support :

o Provide day-to-day support for the Epic Wisdom application, addressing end-user issues, troubleshooting problems, and ensuring system stability.

o Collaborate with technical teams to resolve any infrastructure-related issues affecting the Epic Wisdom system.

System Optimization :

o Analyze and evaluate existing Epic Wisdom workflows, identifying areas for improvement and optimization.

o Work closely with end-users and stakeholders to understand their requirements and implement enhancements to streamline processes.

Implementation and Upgrades :

o Participate in the planning and execution of Epic Wisdom system upgrades, ensuring a smooth transition and minimal disruption to operations.

o Collaborate with the IT team to implement new modules and features within the Epic Wisdom application.

Training and Documentation :

o Develop and deliver training programs for end-users on Epic Wisdom functionalities and best practices.

o Create and maintain comprehensive documentation for Epic Wisdom configurations, workflows, and customizations.

Collaboration and Communication :

o Collaborate with other IT professionals, clinical staff, and business analysts to gather requirements and translate them into actionable plans for the Epic Wisdom system.

o Communicate effectively with all stakeholders, providing updates on project statuses, issue resolutions, and system improvements.

This is a remote position.