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RT, CPAP Support - Clearwater, FL

RT, CPAP Support - Clearwater, FL

Lincare HoldingsClearwater, FL, United States
4 days ago
Job type
  • Full-time
Job description

This employee performs virtual equipment education and coaching in a timely and professional manner.

  • Generally responsible for the education and coaching of customers who have received CPAP and Bilevel devices
  • provide technical assistance with equipment

JOB FUNCTIONS

  • Participates in the training of all RTs / SETs
  • Provides coaching / clinical outreach to patients via dialer as assigned
  • Identifies escalations of care and makes recommendations as needed
  • Ensures quality service by following and adhering to departmental and company policies, procedures, and standards
  • Assists customers through coaching of company's products by adequately assessing customer compliance, thoroughly explaining product benefits, and assisting with escalating communication to clinical staff as necessary
  • Ensures continuity of care by ensuring open communication with internal and external team members
  • Provides customer follow up as required
  • Reviews clinical testing / results to ensure appropriate standard of care of PAP device
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    Clearwater Fl • Clearwater, FL, United States