Senior Branch Network Management Trainee (SAFE)
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Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager role, based on branch vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role with Wells Fargo at the time of hire will not participate in the Branch Manager Readiness program.
Our Branch Managers are responsible for leading, managing and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes. Successful Branch Managers are able to lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business, while also driving accountability for operational excellence. This involves executing policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and financial resources for the branch.
In this role you will :
- Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business; This includes coaching bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
- Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
- Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
- Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
- Mentor and guide talent development of direct reports and assist in hiring talent
This SAFE position has customer contact and job duties which may include the offering / negotiating of terms and / or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below.
Required Qualifications :
4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following : work experience, training, military experience, education2+ years of leadership experienceDesired Qualifications :
Management experience including hiring, coaching, and developing direct reportsAbility to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to successAbility to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectivesExercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environmentExperience and knowledge in coaching across customer segments, including affluent, high net worth, and small businessExperience building and maintaining effective relationships with customers, internal partners and within the communityExtensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customersAbility to lead a team to influence, educate, and connect customers to technology and share the value of digital bankingKnowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss preventionAbility to interact with integrity and professionalism with customers and employeesRelevant military experience including working with military protocol and instructions, enlisted evaluations, officer / leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruitingJob Expectations :
Ability to work a schedule that may include most SaturdaysAbility to travel in assigned geography up to 50% of the time during the first 6 months, depending on locationThis position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website provides the MU4R questions and registration required for employment in this position. Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessaryThis position is not eligible for Visa sponsorshipBranches within the Southwest NJ District :
Atlantic City - 1301 Atlantic Avenue Atlantic City NJ 08401Harbor Square - 6727 Black Horse Pike Egg Harbor Twp NJ 08234Margate - 8013 Atlantic Avenue Margate NJ 08402Ocean City West Ave - 1300 West Avenue Ocean City NJ 08226Pomona - 273 White Horse Pike Egg Harbor City NJ 08215Somers Point - 500 New Road Somers Point NJ 08244Pay Range : $34.62 - $62.50
Benefits : Wells Fargo provides eligible employees with a comprehensive set of benefits, including health benefits, 401(k) Plan, paid time off, disability benefits, life insurance, critical illness insurance, and accident insurance, parental leave, critical caregiving leave, discounts and savings, commuter benefits, tuition reimbursement, scholarships for dependent children, and adoption reimbursement.
We Value Equal Opportunity : Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.