Patient Scheduler - Cardiology Clinic Call Center

Patient Scheduler - Cardiology Clinic Call Center

Patient Scheduler - Cardiology Clinic Call Center 101 Truman Medical Center

Job Location : University Health Truman Medical Center Kansas City, Missouri

Department : Admin Cardiology UHTMC

Position Type : Full time

Work Schedule : 8 : 00AM - 4 : 30PM

Hours Per Week : 40

Job Description : Are you a friendly, organized, and detail-oriented individual who loves helping people? As a Patient Scheduler, you'll be the first point of contact for our patients, guiding them through every step of their visitfrom scheduling their appointment to checking them in and ensuring their visit goes smoothly. You'll be a key player in making sure everything runs like clockwork in the front desk area while keeping patient records accurate and up-to-date. If you enjoy providing excellent customer service and have a knack for managing schedules, we'd love to have you on board!

What You'll Do :

• Be the First Friendly Face : Assist patients with scheduling, check-in, registration, check-out, and ensure they have a seamless experience from start to finish.
• Manage Patient Flow : Help keep the clinic running smoothly by managing the flow of patients, ensuring timely and efficient scheduling and check-ins.
• Accurate Record Keeping : Make sure all patient demographic and financial information is accurately entered into our system, ensuring a smooth visit for everyone.
• Communication Pro : Answer all phone calls, respond to patient requests, and explain health benefits, financial obligations, and our organization's Discount Policy with clarity.
• Be the Scheduling Guru : Take charge of the clinic schedule, ensuring it's effective, organized, and optimized for the best patient experience.

What You Need to Bring :

If you're excited about providing excellent patient care from behind the scenes and making a difference in each patient's experience, apply now! Let's work together to make healthcare easier and more accessible for everyone.

Working at University Health is about making a difference. It's providing the best care to every patient every day. University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees. UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.