Operations Support Coordinator- St. Peter's Hospital-Full Time- Mixed Shifts

Job Title

Provides administrative and clerical support to Trinity Health Clinical Engineering (THCE) Department staff, under general supervision of the CE Manager. Primary responsibilities include processing service calls, managing incoming phone calls, word processing / typing documents, maintaining both hardcopy and computerized file systems, compiling data for reports and data entry in the Computer Maintenance Management Database (CMMD). Contributes to the effective and efficient performance of THCE Clinical Engineering program. Continually strives to achieve the goals and objectives consistent with the philosophy and mission of Trinity Health.

Minimum Qualifications

• The successful candidate must have strong computer skills particularly in the area data entry. In addition, the qualified individual will have demonstrated administrative and clerical support skills as well as strong organizational skills. The candidate must be able to prioritize multiple tasks, work independently, have good oral and written communication skills, exercise good judgement, exhibit tact, diplomacy and be detail oriented. Experience with general office equipment and various computer applications.
• Must possess a High School diploma or equivalent combination of education and experience.
• Must possess a comprehensive knowledge of administrative and clerical support as normally obtained through graduation of high school, and two to three years of experience. Previous experience in healthcare is desirable.
• Must possess excellent composition and communication skills as well as the ability to operate effectively without close supervision.
• Must possess strong organization, typing, telephone, and computer experience with Microsoft Office products, e.g., MS Word, Excel, Power Point, etc.
• Previous experience in customer service environment desirable.
• Previous data entry experience desirable; PC operations and Windows environment also preferred.
• Must possess ability to make independent decisions, anticipate needs and plan ahead, exercise good judgement and common sense and work under pressure as a key member of the team, often within tight time frames.
• Must possess a high level of professionalism at all times.
• Accurate typing skills, proofreading skills; spelling and grammar.
• Interpersonal skills to effectively coordinate communication between internal departments staff, other departments and wide range of customers in order to set up meeting, resolve customer inquiries, and respond to internal customer issues.
• Ability to exercise tact and discretion when communicating factual information.
• Ability to prioritize multiple tasks and adapt quickly to changes.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Pay Range : $19.20-$25.58

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.