Helpdesk Technician

A company is looking for a Helpdesk Technician for a remote, long-term contract position.

Key Responsibilities

Respond to customer technical issues related to software and applications via phone and online support

Work in a high-volume, fast-paced call center environment

Provide PC software and application support

Required Qualifications

Flexibility with schedule, including 1st, 2nd, and 3rd shifts

Previous IT experience or relevant education required

Ability to pass a technical screening

Must pass an extensive drug test and background check