Senior UX Researcher (Chicago)

Location : Chicago, Illinois (hybrid 1-2 days / week on-site)

Job ID : 170932

Job Overview :

This position is part of the Employee UX (EUX) team and will collaborate closely with designers and UX project managers to create a best-in-class user experience for frontline employees. The researcher will lead efforts to develop and execute research plans, methodologies, and deliver actionable insights that inform the UX process from discovery through design delivery.

Responsibilities :

• Facilitate and document relevant feedback during design reviews.
• Lead data collection efforts and oversee data analysis and synthesis using industry-standard techniques.
• Design and implement research studies, including developing methodologies and data collection instruments.
• Plan and execute field visits to shadow users in ethnographic states.
• Prepare and deliver research reports, presentations, and other research deliverables.
• Interpret research findings and provide actionable insights to stakeholders, capturing insights in the research repository.
• Collaborate with cross-functional teams to integrate research findings into decision-making processes.
• Plan and facilitate workshops using established frameworks.
• Mentor junior researchers and provide guidance on research best practices.
• Actively contribute to team culture and research operations.
• Stay updated on emerging trends and methodologies in the field of research.

Qualifications :

About PTR Global : PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

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Pay Range : $55-70 / HR W2

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

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