AREA PRACTICE MANAGER FOR SCHEREVILLE AND VALPARAISO, IN
With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm, we are united in our purpose : to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you!
Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care.
We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees.
QualDerm is extremely proud to be a place where people want to come to work. As a fast growing medical and cosmetic dermatology provider, our team members all work together to ensure extraordinary care of our patients.
As we say, “you’re either taking care of our patient or taking care of those caring for our patient.”
Responsibilities : Patient Experience
- Manage and implement patient operational processes to provide an experience that is brand standard
- Develop and oversee operational processes that entail open and clear communications to all patients and superior follow-up.
- Ensure highest clinical and service standards across every touch point in the organization
- Monitor measurement through client survey initiative
Team Leadership and Development
Working Manager position. Coach, staff, backfill, and assist the Practice Manager position as needed.Keen understanding of how important talent is to brand development – people are our most important assetRecruit, train, compensate, motivate, retainUnderstand staffing model and ensure adequate team coverage is in place at all timesStrong commitment to training, delegation and empowermentSuperb communicators both up and down in the organizationCreate an atmosphere of energy, optimism, selflessness and teamworkCreation of personal and professional development plans and updated job descriptionsMeasure and improve employee satisfactionOutreach and Brand Integration
Believe in and personify the Pinnacle brandUltimate accountability for center growth (P&L)Absolute resource and partner to all partner site clinicians and ownersContribute to the strategic direction of PinnacleResponsible for productive practice outreach and marketing initiatives including personal outside calls, CEs, lunch n’ learns, conferences, etc.Financial Performance
Profound understanding and commitment to analytics through forecasting models, regular reporting, and ongoing optimizationDaily management to a budget and ensure tight financial controlsFull understanding and management of workforce costs and deploymentData Integrity & Privacy
High degree of technical capability and understanding of all our technical systems inside and outEnsure patient privacy and HIPAA guidelines and processes are in place and executed dailyEnsure the highest accuracy of system data consistent with brand standardUtilize technology to streamline client experienceRequirements
Proven experience in leading and building an organization3 5 years of prior management experience in an environment where you were responsible for managing a P&L as well as daily staffing schedulesFinancial acumenForecastingUnderstanding of daily reporting and how to manage a P&LAchieving profitability and patient mix goalsExceptional communication and strong knowledge and application of the English language, including grammar and spellingHigh level of customer service executionTech savvyClinical understandingAbility to work within tight deadlinesInnovation! Must be able to proactively drive operational and clinical efficiency to keep Pinnacle on the leading edgeBachelor's Degree plus but will consider candidates with experience in lieu of degree(s)Benefits
Benefits of joining Qualderm Partners :
Competitive Pay – Attractive compensation to reward your hard workComprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you coveredGenerous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vestingPaid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each yearCompany-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plansDisability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstancesAdditional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra securityEmployee Assistance Program (EAP) – Access confidential support for personal or work-related challengesExclusive Employee Discounts – Save on products and services with special discounts just for youReferral Bonus Program – Earn bonuses by referring qualified candidates to join the teamQualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.