Apptad Desktop Support Specialist

Role : Desktop Support Specialist

Location : - Allen TX-Onsite

Job description :

• Establish computer accounts for new hires and rehires manage account permissions upon approval and conduct account exit procedures for departing employees
• Create new telephone accounts for desk phones and mobile devices upon request and approval
• Provide assistance to users experiencing account difficulties including password resets account lockouts and two-factor authentication setup and usage
• Liaise with mobile phone vendors for the procurement troubleshooting and removal of mobile phones and hotspot devices
• Participate in weekly New Hire Orientation meetings to facilitate new employee account onboarding
• Support other physical IT tasks such as system lifecycle activities IT space organization and general maintenance of technical areas
• Perform other duties as assigned

Requirements :

Key Skills

Mac Os,Active Directory,Desktop Support,Computer Networking,Mobile Devices,Windows,Remote Access Software,SCCM,Help Desk,Operating Systems,Remedy,Troubleshooting

Employment Type : Full Time

Experience : years

Vacancy : 1