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Customer Service Representative (Part-Time)
Customer Service Representative (Part-Time)Dayton Freight • Jackson, MI, US
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Customer Service Representative (Part-Time)

Customer Service Representative (Part-Time)

Dayton Freight • Jackson, MI, US
30+ days ago
Job type
  • Part-time
Job description

Customer Service Representative

Shift available : 2 : 30 PM - 8 : 00 PM

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Responsibilities include :

  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies

May be asked to assist with :

  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling

    • Qualifications include :

  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills

    • Benefits include :

  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities

    • Morning and Evening Shifts available

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    Customer Service Representative • Jackson, MI, US

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