01643 DMV Customer Service Generalist - Stafford CSC

01643 DMV Customer Service Generalist - Stafford CSC

Join the Virginia DMV Team as a Customer Service Generalist at the Stafford Customer Service Center! Are you a service-driven professional looking to grow your career with an organization that values trust, respect, and teamwork? This is your opportunity to make a meaningful impact by helping Virginians access essential services every day. As a Customer Service Generalist, you'll serve as a representative of the DMV, delivering top-notch service to a diverse customer base. Your daily responsibilities will include, but not limited to :

• Communicating DMV policies, procedures, and regulations effectively
• Issuing identification cards and processing customer applications
• Administering vision screenings, knowledge exams, and in-car road tests
• Handling a variety of vehicle registration, titling, and tax / fee collection services
• Managing cash and credit card transactions with accuracy and professionalism

Why you should join us? We provide a supportive, training-focused environment to help you succeed. In addition to professional development and career growth opportunities, we offer :

Headquartered in Richmond, the Virginia DMV serves more than 6.2 million licensed drivers and ID holders and manages over 8.4 million registered vehicles. We partner with businesses, local governments, and nonprofit organizations to support transportation services across the Commonwealth. Our core valuesTrustworthiness, Respect, Accountability, Integrity, and Teamwork (TRAIT)guide everything we do.

Minimum Qualifications :

Additional Considerations :

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer