Sales Associate (Miami)

Join the Alexandre Birman Bal Harbour Shops Team

At Alexandre Birman, we dont just craft shoeswe create masterpieces that embody sophistication, sensuality, and the timeless elegance of Brazilian culture. Each piece is an intricate blend of high-quality materials and exceptional craftsmanship, meticulously designed and handcrafted to perfection. Our collections, proudly produced in Brazil and Italy. Since 2008, Alexandre Birman has become synonymous with luxury & refined style, gracing high-profile events and being adored by fashion-forward women around the world. Our designs are not just shoesthey are statements of grace and artistry, sought after season after season.

If you have a passion for luxury, a commitment to excellence, and an eye for the finest details, we want you to be part of this exciting journey.

Job Summary :

As a Sales Associate at Alexandre Birman, you will deliver exceptional customer experiences in a refined and inviting store environment, guiding our clients through their shopping journey and introducing them to the beauty and craftsmanship of our collections. Your role is integral in enhancing our clients experience, meeting sales goals, and maintaining our brands reputation for luxury and personalized service.

Duties and Responsibilities :

• Customer Engagement : Welcome each client with warmth, creating a personalized and inviting atmosphere. Tailor product recommendations to meet individual preferences and create memorable experiences.
• Product Expertise : Be a brand ambassador by sharing your in-depth knowledge of our footwear collections. Educate customers on the artistry behind each design, highlighting the luxurious materials, craftsmanship, and intricate details that define Alexandre Birman shoes.
• Sales Excellence : Assist clients in selecting the perfect pieces, offering advice on fit, style, and complementary accessories. Youll be an integral part of driving the stores sales by providing exceptional service and promoting add-on sales.
• Transaction Handling : Process transactions seamlessly and efficiently, ensuring accuracy in all purchases, returns, and exchanges. Adhere to all company policies for transaction handling and store operations.
• Store Presentation : Maintain an immaculate and visually appealing store environment. Ensure products are neatly displayed, organized, and stocked to uphold the luxury aesthetic of the brand.
• Customer Relations : Address client inquiries, resolve concerns, and ensure an unparalleled shopping experience that exceeds expectations. Follow up with clients to ensure satisfaction and foster loyalty.
• Sales Targets & Performance : Actively contribute to achieving and surpassing individual and team sales targets. Help create innovative strategies to drive performance and increase foot traffic.
• Team Collaboration : Work closely with your colleagues to achieve shared goals. Contribute to a positive team atmosphere and collaborate in delivering a seamless in-store experience.
• Continuous Learning : Stay on top of the latest trends in fashion and luxury, constantly enhancing your knowledge of our products and sales techniques to ensure you're offering the best experience for our clients.

Qualifications and Skills :

Why Join Us?

How to Apply

Please send your resume and a cover letter to or apply within this post.