Processing Assistant III - Dental

Pediatric Dental Clinic Administrative Assistant

Location : Public Health - 338 1st Ave SW Taylorsville, NC 28681

Salary : $25,250.55 - $35,678.37 Annually

Job Type : Full-Time

Department : Public Health

Division : Dental

Opening Date : 08 / 08 / 2025

FLSA : Non-Exempt

Position Description

An employee in this class is responsible for completing a variety of administrative duties in the Health Department Pediatric Dental Clinic. This position handles reception and technical duties related to assisting the public in making appointments, collecting payment for services, documenting in the electronic medical record (EMR) system, and filling out the appropriate form per patient appointment. The employee will have direct public contact in the form of in-person and / or telephone. Work is performed under general supervision of the Dentist.

Responsibilities

• Answers the telephone and transfers calls to the appropriate person or takes messages.
• Greets and assists the public in a courteous and respectful manner.
• Assists patients in making and / or changing appointments.
• Corresponds with patients in regards to payments and missed appointments.
• Completes all necessary paperwork needed to compile patient records.
• This position has been identified to have responsibilities in the Preparedness Plan for the Health Department. In the case of an event within the county the employee is required to work at a specified location in-house or off-site as identified in various Health Department Emergency Response Plans (ex. Preparedness, Pan Flu, etc.).
• Performs other duties as assigned.

Knowledge, Skills, & Abilities

Required Minimum Education / Experience

Benefits

Alexander County is a rewarding and supportive place to work! We offer a full compensation package including quality benefits with flexible options to meet the needs of our employees and their families.

HEALTH CARE

Medical Insurance Employee medical insurance is 100% paid provided wellness incentive requirements are met. Spouse and family coverage is available at employee expense per pay period : Child : $69.23 Children : $207.69 Spouse : $230.77 Family : $392.31

Dental Insurance Employee dental insurance is 100% paid. Spouse and family coverage is available at employee expense per pay period : Child(ren) : $16.95 Spouse : $18.89 Family : $52.32

Vision Insurance Employee vision insurance is 100% paid. Spouse and family coverage is available at employee expense per pay period : Child(ren) : $3.86 Spouse : $3.48 Family : $7.50

WELLNESS

Health Clinic Available to all County employees and dependents covered under the medical insurance plan. Covered visits include ear infections, colds, first aid, physicals, and other acute care needs.

Complementary Alternative Medicine (CAM) The medical plan offers alternative therapies such as acupuncture, hypnotherapy, massage therapy, yoga, and others. Specific requirements must be met for partial reimbursement - refer to the employee guide for more information.

Employee Assistance Program (EAP) Counseling services are available to all employees and dependents in the home. Services are provided in a private and confidential setting. The County provides coverage for the first five visits per year.

YMCA No joining or monthly membership fees for eligible employees. Employees may opt to upgrade their membership to a family rate of $6.92 per pay period.

PureGrit Fitness Discounted member fees for eligible employees with access to a weight room, unlimited classes, or a day pass.

WORK / LIFE BALANCE

Holidays Twelve days of paid leave are provided throughout the year to eligible employees.

Sick Leave - Employees earn eight hours per month; EMS employees earn 11 hours per month.

Annual Leave Employees earn prorated hours per month based upon years of service and hours worked.

Birth Month Leave : Employees will receive the equivalent hours of one regular workday added to their annual leave on the second day of their birth month.

Community Involvement Leave : Employees earn eight hours per calendar year, expiring on December 31.

Bereavement Leave : Employees are given 24 hours of paid leave to grieve the loss of an immediate family member.

Parental Leave : Eligible employees can request up to 6 weeks of paid leave per calendar year.

Discount Tickets Discount tickets to various recreational venues including AMC Theaters, Carowinds, Tweetsie Railroad, Biltmore Estate, and others.

FINANCIAL STABILITY

NC Local Government Retirement System The Local Governmental Employees' Retirement System (LGERS) is a defined benefit plan. Full-time and eligible part-time employees are automatically enrolled in the system. Employees contribute a mandatory, fixed 6% on a pre-tax basis. An employee is considered vested after five years of contributory service.

Life Insurance $12,500 of Life and AD&D at no cost to the employee. Additional coverage is available at employee expense.

Longevity - After five (5) years of continuous full-time County service, employees receive an annual lump sum payment of 1.5% of their salary during their anniversary month. Moving forward, the amount increases by .10 per year based upon years of service.

401k and 457 Deferred Compensation Contributions are available as an employee option.

Tuition Reimbursement : Employees who have completed their initial probationary period are eligible to participate in the tuition reimbursement program of up to $1,000 per semester in qualified expenses.

Supplemental Benefits The County partners with Aflac, as an employee option, for additional supplemental benefits.

Local Government Federal Credit Union (CIVIC) Memberships are available to County employees. For additional details on benefits, please review the Alexander County policies at www.alexandercountync.gov or contact the Human Resources Department at (828) 632-1132.