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Senior Facilities Program Manager

Senior Facilities Program Manager

DESCSeattle, WA, US
4 days ago
Job type
  • Full-time
Job description

Senior Facilities Program Manager

DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.

As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 3,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.

The Senior Facilities Program Manager oversees supervision of maintenance and building operations in DESC's commercial and residential facilities with a goal to provide DESC clients and staff with a safe, sanitary, and positive living and working environment. The Senior Facilities Program Manager leads the Facility Department Management Team composed of several supervisors and participates in the After Hours On-Call Facility Supervisor rotation.

Major Duties and Responsibilities :

  • Oversight of the Facilities Team to ensure high quality repair, maintenance and janitorial services in all DESC facilities.
  • Provide leadership to Facilities Supervision team and staff.
  • Create trend data for tracking department metrics.
  • Manage and oversee creation of department protocols.
  • Cultivate a culture of safety, timeliness and collaboration.
  • Provide leadership for the Facilities Team via supervision and evaluation.
  • Leads communication of repair work status with relevant project managers.
  • Oversee development and maintenance of records for each facility.
  • Provide oversight for periodic use of outside contractors.
  • Oversight of systemic supply process.
  • Develop and maintain preventative maintenance schedules.
  • Work with Facilities Team to ensure completion of necessary work.
  • Be knowledgeable about and help ensure compliance with all relevant health and safety regulations.
  • Oversight of DESC fleet.
  • Work at ground level or from ladders and scaffolding.
  • Other duties as assigned.

Requirements :

  • 5-10 years' experience in affordable housing.
  • 1 year of supervisory experience.
  • General Construction knowledge.
  • High proficiency with databases, Excel spreadsheets, and web-based applications.
  • Familiarity of major building systems.
  • Strong communication and collaboration.
  • Excellent trouble-shooting and diagnostic skills.
  • Insurable driving record, current Washington state driver's license.
  • Ability to work flexible hours.
  • Ability to communicate and work effectively with people from various backgrounds.
  • Ability to handle a wide range of unpleasant and / or bizarre behavior from clients.
  • Commitment to the philosophy of cooperation and continuity across programs.
  • Physical Demands :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required sit for long periods of time, communicate with other employees by talking and hearing, required to lift and carry items weighing up to 25 pounds and to operate computer systems. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

    Equal Opportunity Employer :

    DESC is committed to diversity in the workplace, and promotes equal employment opportunities for all staff members and applicants. The Agency will not discriminate against any employee or applicant for employment on the basis of race, creed, color, sex, gender, sexual orientation, age, national origin, caste, marital status, or the presence of any sensory, mental or physical disability in any employment practice, unless based on a bona fide occupational qualification. Minorities and veterans are encouraged to apply.

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