Parts Consultant

Description : What We Offer

Generous pay plan

Medical Insurance

Dental Insurance

Vision Insurance

Weekly pay periods

Closed Sundays and Major Holidays

Paid Vacation

Purpose :

The Parts Consultant position is the principle contact between the dealership, customer and the Service Department for the sale and delivery of auto parts.  The primary job objective is to provide excellent customer service to service technicians, customers and maximize sales of parts and accessories.

Essential Duties :

Greeting customers and determining their needs

Using a consultative selling process to match the best parts to the customers needs

Identifying business opportunities to grow parts wholesale business through prospecting and sourcing of new customers using internal and external sales leads.

Building relationships with parts wholesale customers to meet their needs and provide an excellent customer experience.

Answer telephone calls promptly, courteously, and make every effort to satisfy the callers inquiry

Provide customers with needed information and offer additional sales opportunities

Accurately price parts and accessories

Stock incoming inventory in the correct location

Maintain the parts department in a clean and orderly manner

Create and maintain merchandising display to promote product sales

Perform other duties and responsibilities as assigned.

Firelands Auto Group is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin / ancestry, physical / mental disabilities, military status or any other basis prohibited by law.

Requirements : Must Haves :

Friendly personality, if you dont love people this is not for you

Previous parts experience required (2+ years) General Motors preferred

Enthusiasm

Honesty (we wish we didnt have to say this)

Tremendous work ethic

Solid organizational skills

Outstanding communication skills

Ability to multitask

Excels in a fast-paced environment

Computer proficient (CDK experience a plus)

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Parts Consultants frequently :

Stand or sit for longer periods of time

Walk the dealership lot and showroom floor

Drive a company vehicle

Move frequently in and out of vehicles

Bend, squat, or climb stairs

Ability to lift up to 50 lbs. occasionally

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