Front Desk Billing Specialist

Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness. Our vision is to live in a world that is just and without homelessness. We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage.

This position is an on-site position and will move toward a hybrid position as the training and workload allows. The Front Desk Billing Specialist provides comprehensive billing support to the finance, operations, and provider functions of ACHC and works collaboratively with primary care; dental; and quality and compliance to ensure all patient information is accurately reflected in the electronic health record.

Duties and Responsibilities :

• Focus on collecting required documentation from Patient Access Representatives and uploading into patient records in EMR system
• Assist front desk staff with questions and / or concerns
• Work closely with front desk coordinator and billing manager to identify areas that may need additional training
• Reconcile encounters
• Conduct any follow up to ensure claims are processed correctly and / or correct any edits needed in a timely manner
• Identify accounts that need to be refunded and complete the appropriate paperwork to initiate refunds
• Edit / Audit problems
• Monitor A / R for inconsistent balances
• May post payor payments if needed
• Collect dental documentation and submit for prior authorization approval
• Must comply with all AHCH policies and procedures

Minimum Qualifications :

Preferred Qualifications :

All benefits start the month after you begin work :

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin,

veteran or disability status.

This organization participates in E-Verify.