Strategic Consultant (Customer Onboarding & Strategic Projects)

Strategic Consultant (Customer Onboarding & Strategic Projects)

Drive customer success from day one as a Strategic Consultant who transforms new Airship customers into platform power users. You'll lead high-impact onboarding projects and strategic initiatives that connect business goals to measurable marketing outcomes, working with global brands to accelerate their mobile-first customer engagement strategies.

As the primary project lead for strategic initiatives, you'll ensure clear planning, execution, and delivery of measurable results while partnering with Technical Services, Account Management, and Pre-Sales teams. This role offers direct exposure to thousands of the world's most admired companies and the opportunity to build expertise in cutting-edge mobile marketing and AI orchestration technologies.

Strategic Customer Onboarding

• Lead strategic onboarding projects aligning platform configuration, data design, and initial use cases to customer goals
• Facilitate critical sessions including Discovery & Alignment, Data Structure & Use Case Validation, and Success Measurement in partnership with Technical Services
• Translate marketing objectives into actionable platform configurations and campaign strategies
• Ensure milestone readiness from SDK implementation through campaign launch and go-live success

Strategic Project Leadership

Cross-Functional Collaboration

What We're Looking For

Technical Knowledge

We'd Be Delighted If You Also Have

Work Location & Travel Requirements

Airship's 'Digital First' approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.

Some roles may require that employees perform their work from a specific location to support business activities, and / or be within proximity to an Airship office location or customer or partner locations, while other roles can be performed 100% remotely.

This position is fully remote and may require up to 20% travel based on business needs or as requested by your manager.

Compensation

The starting base pay range for this position is : 65,000 - 75,000 GBP per year. Airship's compensation is determined by a variety of factors including market data, business needs, and geography. Base pay is part of your total compensation package and is dependent on multiple factors, including : relevant skills, work experience, business priorities, market demands, and location.

Some roles may also be eligible for commission, bonus, or other performance incentives. Airship believes that employees should have the opportunity to benefit from value-creation, so equity is also offered with this role. In addition, Airship offers a robust benefits package as part of our Total Rewards approach to compensation.

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