Manager Information Technology 3

Information Technology Operations Manager

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We're looking for innovators who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.

Northrop Grumman is seeking an Information Technology Operations Manager. This position will define and execute Information Technology operations as well as day-to-day IT activities across the organization for Mission Systems Chief Information and Digital Office (CIDO). The Operations Manager directs and manages all operational activities in his / her assigned area and contributes to the organization's overall strategic direction. This role provides leadership to Service Line leaders, Team Leaders, and Sector Program Management Offices, ensuring production objectives and service performance standards are met; this role also serves as the Control Account Manager for the MS CIDO Budget and will also serve as the Chief of Staff for the MS CIDO. This position will be located in Linthicum, MD; please note that the selected candidate will be required to work on-site, full-time, at our Linthicum, MD campus - this is not a remote work opportunity. The successful candidate will lead all aspects of implementing innovative information technology (IT) operations that deliver value and enable CIDO initiatives.

Responsibilities will include but not be limited to the following :

• Lead the creation and change management of MS CIDO operations. This is aligned with CIDO Program Directors and focused on enabling outcomes of the business - cost reduction, rationalization, cloud migrations, efficiencies, speed to market, reuse and application tool simplification across the product domains.
• Measure and improve IT operational excellence and control costs for services and functions of the MS CIDO PMO; monitor operational performance and customer satisfaction levels with service delivery, and engage resources to assist as required to meet and exceed service level objectives.
• Provide leadership, mentorship, and oversight to ensure that investment and projects are prioritized and business value is maximized.
• Drive strategy and execution toward a common set of tools across all operating units of the sector.
• Assist in the creation and implementation of both short and long-term systems strategies to support growth (i.e., 3-year strategy, 1-year operating plan, and 90-day rolling plan).
• Partner with MS CIDO PMO leadership and customers to deliver value to the sector.
• Establish relevant metrics and service level agreements to continually improve performance and overall value to the Sector.
• Develop a strong / empowered "Operations" community and governance models for change management across divisions and service lines.
• Drive prioritization, budgeting, and resource planning of IT work to support MS CIDO PMO business objectives and key initiatives and projects.
• Drive global deployment and adoption of information technology solutions across Mission Systems; maximize the alignment of MS CIDO PMO with the Enterprise operating model, strategies, and investments.
• Be responsible for management activities including recruiting, development, performance management, compensation, organization, and teaming.
• Develop, mentor, and lead a diverse employee base; hire and retain exceptional talent.
• Demonstrate the highest levels of leadership integrity, openness, compliance and honesty in all business interactions.
• Capture and provide monthly operations reporting to support stakeholder communication.
• Manage, monitor and control IT assets to include PCs, Audio / Video, and other related infrastructure.
• Perform business resiliency requirements to ensure vulnerabilities are mitigated
• Coordinate and lead data center strategy for the sector
• Provide sector leadership in support of major IT Operations upgrades, migrations, deployments and HW / SW agreement renewals such as Microsoft, Broadcom, and Dell.

Basic Qualifications :

Preferred Qualifications :

We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment. Our Employee Resource Groups (ERGs) offer opportunities to be a friend, be active, be a volunteer, be a leader, be recognized, and to be yourself. At Northrop Grumman, we are on the cutting edge of innovation. Our diverse portfolio of programs means there are endless paths to cultivate your career. We also offer exceptional benefits / healthcare, a 9 / 80 work schedule, and a great 401k matching program. Come join us! Primary Level Salary Range : $167,500.00 - $251,300.00 The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and / or personal business.