customer service

Job Description

Job Description

Hilda Thompson Agy is excited to announce an opportunity for an energetic and enthusiastic Insurance Telemarketer / Sales Representative to join our team in Chicago, Illinois. Embrace the chance to work at a reputable firm where customer satisfaction and service excellence are at the forefront of our business model. We are looking for someone who is not just seeking a job but is eager to build a career in the dynamic world of insurance sales. This on-site position will have you working closely with our vibrant team, tapping into a rich client base to promote our diverse range of insurance products. You'll enjoy a collaborative and supportive workplace that celebrates successes and promotes a positive and inviting atmosphere. If you are a driven individual looking to make an impact, Hilda Thompson Agy is the place for you!

Benefits

Annual Base Salary + Commission

Flexible Schedule

Hands on Training

Career Growth Opportunities

Paid Time Off (PTO)

Evenings Off

Weekends Off

Holidays Off

Mon-Fri Schedule

Responsibilities

Client Engagement : Initiate contact via phone with potential clients to discuss their insurance needs and expectations.

Product Promotion : Clearly present and promote suitable insurance products and services to each client.

Lead Management : Follow up on leads provided by the agency and handle inquiries efficiently.

Data Entry : Accurately record client interactions, inquiries, and relevant sales data in the CRM system.

Relationship Building : Develop and nurture strong client relationships to ensure client satisfaction and loyalty.

Goal Achievement : Meet and exceed individual and team sales targets set by the company.

Requirements

Experience : Proven experience in a similar telemarketing or sales role is preferred, but not required.

Communication Skills : Excellent verbal communication skills to effectively engage and persuade clients.

Customer Service : Strong aptitude for understanding and addressing customer needs and concerns.

Sales Ability : Ability to meet and exceed sales targets and performance metrics.

Organizational Skills : Ability to manage time and prioritize tasks efficiently in a face-paced environment.

Team Collaboration : Willingness to work collaboratively in a team-oriented setting.

Motivation : A self-starting attitude with a strong desire to achieve personal and team success.

Education : High school diploma or equivalent; higher education is a plus.