Talent.com
Guest Service Representative Part Time (7a-3p weekends & 11p-7a open)

Guest Service Representative Part Time (7a-3p weekends & 11p-7a open)

Tru by Hilton Tallahassee / Central, FLTallahassee, FL, US
30+ days ago
Job type
  • Part-time
Job description

Job Description

Job Description

Kana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests.

From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career.

Kana Hotel Group is proud to offer the following benefits :

  • Medical
  • Vision
  • Dental
  • 401K
  • Immediate Pay- earned wage access!
  • Vacation time
  • Sick time
  • Holiday pay
  • Bonus opportunities
  • Brand-specific employee discounts
  • Long term / short term disability
  • Life insurance

Primary Responsibilities

  • Greet guests and perform check-in / out procedures
  • Follow all cash and credit card procedures required by hotel and brand standard
  • Check house count to determine the rooms available for the day
  • Review credit limit exception report & gets additional approval if necessary
  • Check expected departures for today & clears checkouts or extends stays after check out time
  • Update housekeeping room status when received from housekeeping
  • Balance departments from daily activity report at the end of shift
  • Performs cashier shift change when cash is in balance
  • Explain any of the hotel’s promotional items to each guest checking in & gives them to any guest  who requests them
  • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to  guests during lags in phone or in-person conversations
  • Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest  demand cannot be met
  • Demonstrate commitment to servicing the guest by being hospitable and accommodating
  • Document any guest accidents by completing the accident report form
  • Ability and flexibility to work various shifts including evenings, weekends, and holidays
  • Education / Experience

  • High School diploma or GED preferred
  • One year hospitality experience required
  • Customer service experience required
  • Experience handling cash and credit card procedures
  • Attention to detail
  • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.
  • Knowledge of local geographic area knowledge, area businesses & services, major  highway / street information, and community events & attractions.
  • Our company provides equal employment opportunities to all employees and applicants for  employment and prohibits discrimination and harassment of any type without regard to race, color,  religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This  policy applies to all terms and conditions of employment, including recruiting, hiring, placement,  promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    Create a job alert for this search

    Guest Service Representative • Tallahassee, FL, US

    Related jobs
    • Promoted
    Guest Service

    Guest Service

    Peter Boulware ToyotaTallahassee, FL, US
    Full-time
    The guest service team at Peter Boulware Toyota ensures a friendly and receptive environment for guests and provides administrative support to the sales department through the accurate recording of...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Service Representative

    Guest Service Representative

    Nothing Bundt CakesTallahassee, FL, US
    Full-time
    Nothing Bundt Cakes Guest Service Representative.The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for uniqu...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Service Representative

    Guest Service Representative

    Nothing Bundt Cakes - TallahasseeTallahassee, FL, US
    Full-time
    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious c...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - Part-Time

    Customer Service Representative - Part-Time

    XPOMonticello, FL, US
    Part-time
    What you’ll need to succeed as a Customer Service Representative at XPO Minimum qualifications : 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Micr...Show moreLast updated: 6 days ago
    • Promoted
    Entry Level Sales Representative - Part Time

    Entry Level Sales Representative - Part Time

    Vector MarketingTallahassee, FL, US
    Full-time +2
    Vector Marketing is looking for sales reps to join our team.Basic responsibilities include working with customers one on one, explaining our American made Cutco products, and writing up any orders....Show moreLast updated: 21 days ago
    • Promoted
    Seasonal Customer Service Representative

    Seasonal Customer Service Representative

    VirtualVocationsTallahassee, Florida, United States
    Full-time
    A company is looking for a Seasonal Customer Service Representative for the holiday season.Key Responsibilities Provide excellent customer service through live chats, emails, and phone calls Add...Show moreLast updated: 30+ days ago
    • Promoted
    Overnight Member Services Representative - Part Time - Tallahassee West

    Overnight Member Services Representative - Part Time - Tallahassee West

    TaymaxTallahassee, FL, US
    Part-time
    Member Services Representative.We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a super...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Services Rep Part Time-104020

    Guest Services Rep Part Time-104020

    Extended Stay AmericaTallahassee, FL, United States
    Part-time
    GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checkin...Show moreLast updated: 30+ days ago
    • Promoted
    Experienced Guest Service Representative

    Experienced Guest Service Representative

    Murphco of FLTallahassee, FL, US
    Full-time
    We are looking for a Guest Service Representative that has experience specifically in hotels.If you have IHG brand or Opera experience it is preferred. Schedule flexibility is a necessity.Has to be ...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Weekend Customer Service Representative

    Weekend Customer Service Representative

    VirtualVocationsTallahassee, Florida, United States
    Full-time
    A company is looking for a Customer Service Representative (Weekends).Key Responsibilities Manage client repair and maintenance needs and maintain positive client relations Handle customer calls...Show moreLast updated: 8 hours ago
    • Promoted
    Member Services Representative - Part Time - Capital Circle

    Member Services Representative - Part Time - Capital Circle

    TaymaxTallahassee, FL, US
    Part-time
    Member Services Representative.It's fun to work in a company where people truly BELIEVE in what they're doing!.We're committed to bringing passion and customer focus to the business.We are looking ...Show moreLast updated: 30+ days ago
    Member Service Representative

    Member Service Representative

    First Commerce Credit UnionTallahassee, FL, USA
    Full-time
    Quick Apply
    Love Helping People? Join First Commerce Credit Union as a Member Service Representative!.If you're someone who enjoys making a real difference in people's lives - brightening their day, empowering...Show moreLast updated: 20 days ago
    • Promoted
    Client Service Associate - Tallahassee, FL (Part-Time 25hrs / wk)

    Client Service Associate - Tallahassee, FL (Part-Time 25hrs / wk)

    Raymond James FinancialTallahassee, FL, US
    Part-time
    Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service Associate who is a mo...Show moreLast updated: 21 days ago
    • Promoted
    Night Guest Laundry Attend-PT-102020

    Night Guest Laundry Attend-PT-102020

    Extended Stay AmericaTallahassee, FL, United States
    Full-time
    The Night Guest Laundry Attendant ("NGLA") associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting ...Show moreLast updated: 30+ days ago
    • Promoted
    Assistant Guest Service Manager

    Assistant Guest Service Manager

    The Fresh MarketTallahassee, FL, US
    Full-time
    Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our added benefits for joining Th...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Service Representative - Part-Time

    Customer Service Representative - Part-Time

    XPO LogisticsMonticello, FL, US
    Part-time
    Customer Service Representative - Part-Time.What you'll need to succeed as a Customer Service Representative at XPO.Strong computer, typing and 10-key skills. Experience with Microsoft Office.Availa...Show moreLast updated: 7 days ago
    • Promoted
    Overnight Member Services Representative - Part Time - Capital Circle

    Overnight Member Services Representative - Part Time - Capital Circle

    TaymaxTallahassee, FL, US
    Part-time
    Member Services Representative.It's fun to work in a company where people truly BELIEVE in what they're doing!.We're committed to bringing passion and customer focus to the business.We are looking ...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative

    Member Services Representative

    VirtualVocationsTallahassee, Florida, United States
    Full-time
    A company is looking for a Member Services Representative.Key Responsibilities Build and maintain professional relationships with members and colleagues to achieve mutually beneficial outcomes P...Show moreLast updated: 30+ days ago
    • Promoted
    Overnight Member Services Representative - Part Time - North Monroe

    Overnight Member Services Representative - Part Time - North Monroe

    TaymaxTallahassee, FL, US
    Part-time
    Member Services Representative.It's fun to work in a company where people truly BELIEVE in what they're doing!.We're committed to bringing passion and customer focus to the business.We are looking ...Show moreLast updated: 30+ days ago
    • Promoted
    Member Services Representative - Part Time - North Monroe

    Member Services Representative - Part Time - North Monroe

    TaymaxTallahassee, FL, US
    Part-time
    Member Services Representative.We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a super...Show moreLast updated: 30+ days ago