Salesforce Analyst (CRM Migration / Integration)

Immediate contract opportunity for Salesforce Analyst.

We are seeking a highly experienced consultant to support a merger integration initiative involving the migration of CRM capabilities from Oracle CRM to Salesforce. The consultant will play a critical role in discovery, blueprinting, configuration, and ensuring alignment of business requirements with Salesforce functionality.

Required Skills :

5+ years of experience as a Salesforce Business Analyst.

Strong knowledge of Salesforce Sales Cloud, Service Cloud, and Data Model.

Experience in CRM migration or system integration projects.

Excellent communication and workshop facilitation skills.

Salesforce certification(s) preferred (BA, Admin, or Consultant).

Responsibilities :

Lead discovery and blueprint workshops to capture end-state business requirements.

Analyse existing Oracle CRM processes and map them to Salesforce features.

Define configuration, customization, and workflow requirements.

Support data migration planning (master data, customers, accounts, opportunities).

Define reporting, dashboards, and analytics needs within Salesforce.

Collaborate with technical teams for integration with ERP, HCM, and PSA systems.

Document functional specifications, user stories, and acceptance criteria.

TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER

About Trigyn : Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001 : 2015, ISO 27001 : 2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify Employer.