Citizen Responder / Permit Technician - Centennial, CO

Citizen Responder Permit Technician

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.

The purpose of this position is to provide a link as a Citizen Responder between the City of Centennial Code Compliance / Right of Way Divisions and the general public and to support to the right-of-way permit regulations and processes as a Right-of-Way Permit Technician in the Capital Improvement Program (CIP) Street Rehabilitation Division.

Bring your team-focus, adaptability, and commitment to excellence, and we'll help you grow what drives you and deliver the world's most challenging Operations Management projects, together.

#omfs #ourjacobs #bia

Essential Duties and Responsibilities :

• Coordinates the processing of Public Works right-of-way permits.
• Receives Code Compliance inquiries, issues, and complaints via telephone or electronic mail reported by customers to the Citizen Response Center and responds tactfully and resourcefully in the process of seeking resolution.
• Research applicable property information and create code cases within data tracking system for inspection by code officers
• Assists the Code Compliance, Right of Way and CIP-Street Rehabilitation Divisions with preparing and analyzing weekly and monthly reports, generated through the work management system, that monitor compliance with performance standards and inventory control.
• Performs data entry and navigation in the right-of-way permit system and database to inventory, track and complete right-of-way permit applications.
• Performs data entry and navigation in the work management system and database to initiate and update work requests and complete work requests or work orders.
• Attends system administration meetings related to the work management system and process.
• Assists walk up citizens and general public with information generally provided by the Citizen Response Center.
• Performs other similar duties as assigned.

Here's What You'll Need :

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision and basic life insurance, 401(k) plan, paid time off (allocated plans start date 17 days per calendar year), seven paid holidays, one floating holiday, and caregiver leave and the ability to purchase company stock at a discount as well as legally mandated benefits.

The base salary range for this position is $49,920.00 to $54,080.00; though will be paid hourly based on hours worked. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job posted on November 17, 2025. This position will be open for at least 3 days.

Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.

Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.

Locations : City

State

Country

Centennial

Colorado

United States