General ManagerEquator Coffees • Sausalito, CA, US

General Manager

Equator Coffees • Sausalito, CA, US

4 days ago

Job type

Full-time

Job description

Caf General Manager

The Caf General Manager is responsible for leading the entire cafe team to provide an exceptional coffee experience for the customer. To be successful in this position, you must have a passion for the mission and values of Equator Coffees and want to share that passion with your team and the greater community by being a leader within the caf.

Key responsibilities include :

Setting a standard of conscientiously hiring, training, developing, and retaining employees
Continuously developing self and team
Inspiring and creating a positive environment
Communicating regularly with team, providing positive and constructive feedback, and holding quarterly team meetings
Creating timely and complete schedules, taking the business and employees needs into consideration
Completing payroll accurately and submitting it within the proper time frame
Modeling hospitality and being in service to the customer
Acting to resolve customer concerns and always looking for ways to make the experience better
Monitoring, coaching, and encouraging team members to exceed the customers expectations through the teams execution of the operations, processes, recipes, and knowledge
Knowing all products, including ingredients, quality consistency positioning, and signage with the ability to answer questions that might come up from staff or customers
Completing required inventories and accurate ordering in the proper time frame
Managing the stores financial performance and costs to include accurate cash controls and product ordering
Completing the weekly financial corporate requirements accurately and in a timely manner
Being relentless in finding ways to drive sales and create new customers
Monitoring key performance indicators and always looking for areas to improve

Qualifications and requirements include :

Demonstrates a passion for coffee and inspires it in others

Management experience in specialty coffee, retail, hospitality, and / or customer service is required

Experience managing a profitable & operationally sound single caf / restaurant preferred

Must maintain current state-issued SERVSafe Manager Certificate

Experience recruiting, hiring, and managing staff

Strong leadership skills with professional maturity

Proven ability to understand and execute an organizations goals and objectives

Enjoys working on a team and collaborating as a team player

Leadership, relationship, team building, and conflict management skills

Excellent interpersonal and communication skills - both oral and written

Must be able to exercise independent judgment and decision-making skills

Ability to work in a fast-paced environment, manage competing priorities and meet deadlines

Experience reviewing financial reports and meeting budgets

Able to work full time (the work regularly demands more than 45 hours per week) including variable hours such as early morning, evenings, weekends, and / or holidays

Ability to lead change, deal with ambiguity, and prioritize in a fast-paced environment

Experience with POS touch screen, Microsoft Office, Google Suite, and other computer skills

Minimum High School or GED

Compensation will be commensurate with experience.

Equator Coffees is an equal-opportunity employer. All aspects of employment including the decision to hire, promote, and discharge will be based on competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or any other applicable legally protected characteristics.

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General Manager • Sausalito, CA, US