Outside Sales Representative

Job Summary

Connect people and communities by offering best-in-class telecommunication services through door-to-door solicitation of new prospective customers.

Major Duties And Responsibilities

Actively and consistently support all efforts to simplify and enhance the customer experience. Excel in environments where your reward is based on your effort - uncapped potential. Acquire new residential customers through door-to-door contact from assigned leads. Conduct proactive consultative needs analysis with new prospective customers. Develop and present sales presentations / proposals on products and services that meet customers' needs. Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including but not limited to the following : dispositioning, entering sales orders, and reporting on sales. Support team and team goals by actively participating in all sales meetings and training programs as assigned. Achieve monthly sales quotas in high-speed data, mobile, landline phone, and video sales. Complete all administrative tasks related to products sold in accordance with department practice, policies, and procedures. Well-informed about our competitors' activities in assigned territory; inform manager of any changing competitive pricing programs, marketing directives, or door-to-door sales tactics. Attend and successfully complete training programs. Perform other duties as requested by supervisor.

Required Qualifications

Required Skills / Abilities and Knowledge : Ability to read, write, speak and understand the English language. Engaging interpersonal skills. Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services. A passion to succeed and a strong personal drive to sell to prospective customers. Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle. Familiarity with computer operating systems and software applications as well as consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, set-top converters, and wireless devices). Must be able to work evenings and weekends, as business needs dictate to maximize prospective customer contact. A valid driver's license, car insurance, a satisfactory driving record, and the use of a reliable personal vehicle. Ability to work independently with little or no supervision. Required Education : High School Diploma or equivalent work experience.

Preferred Qualifications

Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred but not required. Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals and the ability to educate consumers on related products and services as needed. 2+ years sales or relevant work experience.

Working Conditions

Spends approximately 90% of the time in an outside environment for extended periods in any season, with potential exposure to inclement weather. Minimal time in an office environment. Exposure to moderate noise levels.

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Charter Communications is known by our Spectrum products and services, including : Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. We're committed to growing a workforce that reflects the customers and communities we serve providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.