NETWORK SOLUTION DESIGN SPECIALIST / Telecom Provisioner

Network Solution Design Specialist

The Network Solution Design Specialist will focus on customer service for the DISN Consolidated Provisioning effort at the Columbus, Ohio location. This role covers the entire provisioning process, from order entry and preparation to solution design and circuit activation. The Solution Design Specialist will also participate in customer outreach, Quality of Service (QoS) configuration, commercial leasing activities, and facilities network solution development. They will be responsible for ensuring the DISN network infrastructure is functional, efficient, and available to meet operational needs for mission partners.

Responsibilities :

• Lead and direct the planning, investigation, design, and implementation of communications solutions impacting the entire network, ensuring alignment with DISA programs and systems.
• Apply knowledge of DISA processes to integrate solutions across both classified and non-classified networks, focusing on system development and network optimization.
• Collaborate with team members, customers, and vendors to define and address communication needs (voice, data, image) by providing solutions that include software, hardware, and network support.
• Prepare and recommend workprints, schematics, and design tools to illustrate network structures and solutions for communications projects.
• Evaluate customer network usage and provide media solutions, optimize network servers, and ensure network configurations meet performance goals.
• Work effectively with a diverse team of government and contractor technicians to manage and maintain network equipment, configurations, and privilege sets.
• Communicate clearly, both verbally and in writing, to prepare documentation, technical specifications, and ensure proper order fulfillment processes across teams.
• Contribute to marketing proposals and studies by providing costing models, reports, and technical solutions for network projects.
• Influence product modifications with vendors, using design and tracking tools to evaluate network usage and provide technical and cost solutions.
• Use DISA processes to recommend and implement new network administrative systems for accurate inventory and timely network management.
• Apply technical skills and judgment to develop methods for obtaining results, improving processes, and overseeing system upgrades.
• Ensure compliance with all safety, security policies, training requirements, certifications, and other assigned duties.

Additional Information :

Qualifications :

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses / books / seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.