Customer Team Leader, Chronic Care - Ohio

Customer Team Leader

Our Chronic Care Sales team helps customers by delivering clinical product information, educational materials, and clinical training programs and resources. We partner with healthcare providers and systems to help them achieve better patient outcomes in their communities.

The Customer Team Leader (CTL) plays a critical role in establishing our company's customer-focused initiative.

This is a field-based sales management position that is responsible for covering the assigned district, which includes the following and may not be limited to the following workload centers : Cleveland, OH; Detroit, MI; Columbus, OH.

Key responsibilities include and may not be limited to :

• Lead and manage a team of Customer Representatives to deliver strong sales performance by accurately identifying and addressing customer needs.
• Provide coaching and guidance to Customer Representatives to enhance their skills and effectiveness.
• Oversee training programs and manage all people-related processes for the customer team, ensuring continuous development and optimal resource allocation.
• Develop and maintain a high-performing customer team aligned with organizational goals and customer expectations.

Qualifications : Attributes :

Minimum requirements skills and experience :

Preferred skills and experience :