Guest Service Agent - Night

Job Category Rooms & Guest Services Operations

Location Sheraton Maui Resort & Spa, 2605 Kaanapali Parkway,

Lahaina, Hawaii, United States, 96761 VIEW ON MAP Schedule Part

Time Located Remotely? Position Type Non-Management 09 per hour

POSITION SUMMARY verify and adjust billing. supply guests with

directions and information regarding property amenities, services,

and hours of operation, and local areas of interest. Complete

designated cashier and closing reports in the computer system.

Count bank at beginning and end of shift; Notify Loss

Prevention / Security of any guest reports of theft. Follow all

company policies and procedures; ensure uniform and personal

appearance are clean and professional; protect company assets.

anticipate and address guests’ service needs; assist individuals

with disabilities; Speak with others using clear and professional

language; answer telephones using appropriate etiquette. support

team to reach common goals. Comply with quality assurance

expectations and standards. Perform other reasonable job duties as

requested by Supervisors. 09 per hour and offers health care

benefits, retirement benefits, earned paid time off and / or sick

leave, life insurance, disability coverage, and other life and work

wellness benefits. At Marriott International, we are dedicated to

being an equal opportunity employer, welcoming all and providing

access to opportunity. We are committed to non-discrimination on

any protected basis, including disability, veteran status, or other

basis protected by applicable law. When you join the Sheraton

family, you become a member of its global community. At Sheraton,

associates create a sense of belonging in more than 400 communities

around the world. We invite, we welcome, and we connect guests

through engaging experiences and thoughtful service. In joining

Sheraton Hotels & Resorts, you join a portfolio of brands with

Marriott International.