Head of Studio Operations Job at Open in Los Angeles

About Open

Present, together. Our mission is simple : to make wellbeing accessible and inspiring for everyone, everywhere. Open is a modern studio reimagining the way people practice mindfulness. We blend music, sound, breath, and movement to create powerful shared experiences - both in-person and online. Inspired by art, culture, and design, we believe in the power of direct experience to transform lives.

Based in Venice, our growing team is diverse, ambitious, and dedicated to building the future of wellness. We're backed by Founders Fund (Keith Rabois), Susa, LVMH (Miyuki Matsumoto), Coatue (Arielle Zuckerberg), Slow, SV Angel, Maveron, Jack Dorsey, Adrian Aoun, Ben Rubin (Houseparty), and more.

Role Description

The Head of Studio Operations, LA is the leader of our flagship studio, responsible for creating an environment where every detail of the guest and team experience feels intentional. This role combines hands-on leadership with strategic oversight : one moment you may be troubleshooting a facilities issue or stepping in at the front desk to greet guests, and the next you're analyzing membership trends or working with Marketing to bring a new community event to life. You'll oversee daily operations across front desk, instructors, retail, and facilities, while keeping a close eye on performance metrics to ensure the studio not only runs smoothly but also grows sustainably.

As a leader, you'll hire thoughtfully, coach consistently, and foster a culture where accountability, care, and collaboration drive team success. You'll also play a vital role in Open's growth, helping launch our second location and preparing teams for future openings.

Beyond operations, this role is about community : engaging directly with members, listening to feedback, and designing experiences that make the studio a cultural hub for Los Angeles. The ideal candidate thrives in dynamic environments, balances strategy with service, and takes pride in creating meaningful connections that extend far beyond the studio walls.

What You'll Do

Studio Operations

• Oversee and execute all aspects of daily studio operations : front desk, instructors, retail, and facilities - ensuring every detail runs seamlessly. Lead with discipline and empathy, setting the tone for the team while embodying a "no job is beneath you" mentality.
• Partner closely with Finance and Operations to take full ownership of studio performance. Track key metrics, analyze results, and make clear, data-driven decisions that strengthen efficiency and drive sustainable growth.
• Treat the studio as your own : maintain the highest standards of cleanliness, safety, and hospitality, while fostering a welcoming environment that reflects the Open ethos. Anticipate guest needs, respond to challenges proactively, and ensure every experience feels intentional.
• Design and set the bar for world-class hospitality, supporting the VP of Strategy in shaping and continually refining the studio experience. Balance operational excellence with a guest-first mindset to ensure every detail feels intentional.
• Play a central role in growth and expansion : contribute to the build and launch of our second studio, while training and preparing teams for future Los Angeles openings in close partnership with the CEO.

Team Leadership

Community, Marketing & Member Experience

What You'll Bring