Inside Sales Representative (On-Site)

Job Description

Job Description

Mad City Windows & Baths, a Renuity Company

Inside Sales Representative

Earn up to $100,000 / yr

Mad City Windows & Baths, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. We are helping homeowners create spaces they love, without the hassle. With expert teams across 36 states and growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started!

As an Inside Sales Representative , you will act as the liaison between the company and our customers to provide award-winning service and find solutions to their home remodeling projects. Our call center team works with customers in all of our established markets, giving you the opportunity to work with homeowners just down the street or across the country!

What We Offer

Earning potential that averages $60,000-$80,000 / yr with top earners clearing $100k / yr !

Hourly base pay along with performance-based bonuses and commissions

Comprehensive benefits including medical, dental, and vision

Spacious newly expanded call center space! Get away from the drop ceilings and cramped workspace!

Flexible shift options, assigned based on business needs

Hours of operation are 7am-9pm, 7 days a week

Abundant growth opportunities in a respectful, forward-thinking work culture

About the Role

In this position, you will :

Manage inbound and outbound calls in a fast-paced call center environment

No more cold calls! Leads provided via multiple established sources

Schedule customers with our in-home sales advisors for FREE demos of our products and services

Identify customers’ needs in order to provide clear information and solutions

Utilize pre-built scripts to establish instant connections and engage customers

Participate in regular department contests and achieve both personal and team goals

Key Qualifications

Prior inside sales and / or call center experience preferred

1+ years of customer-facing experience required

Outgoing personality with strong communication skills

Motivated and competitive spirit

Consistent drive to perform

Ability to multitask and prioritize

Proficient knowledge of general technology and computer applications

About Mad City Windows & Baths

At Mad City Windows & Baths, a Renuity company, we’re making home improvement faster, easier, and stress-free. Homeowners across the Midwest have trusted us for top-tier remodeling services, and now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With a winning mentality, we continue to grow rapidly, offering unparalleled career opportunities—100% of our current marketing leaders started in entry-level roles. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love.

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.

If you have a question regarding your application, please contact TA@renuityhome.com

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