Legal Intake Specialist

Job Description

Job Description

Legal Intake Specialist / Receptionist – SDR

Hybrid | Hackensack, NJ | $45,000 – $70,000

Please Note : Do not contact our office by phone or email. All communication regarding your application will be handled through this platform. Thank you!

Position Overview :

The Legal Intake Specialist and Sales Development Representative (SDR) is a key first point of contact for our potential clients. This hybrid role combines intake and client onboarding with front-desk responsibilities, ensuring a warm, professional, and seamless experience for all who engage with our firm—whether in person, by phone, or virtually.

This team member is responsible for handling new client inquiries, managing the intake pipeline, and providing reception coverage during in-office days. You’ll be the voice and face of our firm—setting the tone for each client relationship.

What You'll Need to Succeed :

Strong interpersonal and emotional intelligence skills

High-level organization and attention to detail

Professionalism in both client interaction and presentation

Tech savvy and able to learn systems quickly

Ability to manage multiple responsibilities calmly and efficiently

Empathy and excellent communication skills

A genuine desire to help clients navigate emotional legal matters

Key Responsibilities :

Client Intake & SDR Duties

Respond to new client inquiries with empathy and professionalism

Pre-qualify leads, perform conflict checks, and schedule consultations

Guide potential clients through the intake funnel; follow up with leads who haven’t converted

Prepare intake reports and maintain clear documentation in our systems

Educate clients on services and set realistic expectations

Assist with onboarding new clients after engagement

Receptionist Duties (In-Office Days)

Greet clients and guests warmly upon arrival

Answer and route incoming calls in a polished, professional manner

Manage front office appearance and ensure a welcoming environment

Receive deliveries, handle mail, and assist with administrative office tasks

Support attorneys and staff with occasional clerical needs

Compensation & Benefits :

Salary : $45,000 – $70,000 based on experience and qualifications

Health, Dental, and Vision Insurance

401(k) with employer matching

Flexible Spending Account

Optional Life and Disability Insurance

Monday – Friday, 9 : 00 AM – 5 : 30 PM

Hybrid schedule (3 days in-office, 2 days remote)

About Moskowitz Law Group, LLC :

We are not just a law firm—we are a team of driven, supportive, and mission-focused professionals. We care deeply about our clients, our team culture, and the impact we make. At MLG, we’re looking for A-players who want more than just a job—they want a career.

We value clear communication, autonomy, accountability, and heart. We celebrate wins, give feedback freely, and lift each other up. We are building something meaningful—and if that excites you, we want to meet you.

Why You’ll Love Working Here :

Team Culture : We support each other and share a strong team-first mindset

Growth-Minded : Leadership provides guidance and recognition, with room for advancement

Work-Life Balance : Hybrid flexibility + no micromanagement

Open Door Policy : Leadership is approachable and always listening

Strong Infrastructure : Structured training and streamlined systems help you thrive