Vaccine Customer Representative - Philadelphia - Southeast PA

Job Title : Vaccine Customer Representative

The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as education and resources. This role supports customer operational and financial needs such as reimbursement information and contract adherence in an effort to help the provider or system increase their immunization rates among appropriate patients and help protect them from vaccine preventable diseases. The VCR is the primary point of contact for a variety of customers within their assigned geography. These customers may include health care providers such as physicians, nurses, pharmacists as well as quality directors, immunization managers, and office managers. Within their geography there are a diverse set of health care locations that they will call upon in order to execute their role including : clinics, health departments, integrated delivery systems, and hospitals. The VCR is a key member of the local Customer Team that works collaboratively with other field-based employees such as the Vaccine Key Customer Leader (VKCL), Vaccine Medical Affairs Leader (VMAL), Region Medical Director (RMD) as well as other members of the extended team.

This is a field-based sales position that is responsible for covering the Philadelphia - Southeast Pennsylvania territory. The ideal location to reside is within this territory. Travel (%) varies based on candidate's location within the geography. The primary activities include : engaging in balanced product sales presentations with Health Care Providers and Health Care Business Professionals to align customer needs and our Company's vaccine attributes in accordance with product labeling, and CDC and professional society recommendations; providing Company Vaccine management with updates on customer needs; providing customers with key insights; utilizing analytical skills; assisting customers with education to improve their organization's immunization rates; regularly monitoring their business performance against objectives; developing a territory level business plan; maintaining product knowledge and certification on the entire Company vaccine portfolio along with knowledge of the CDC immunization schedule for both pediatric and adult vaccines.

Position Qualifications

Education Minimum Requirements : Bachelor's Degree with 3 (36 months) or more years Sales experience OR a minimum of high school diploma with at least 6 years of equivalent experience which could include professional sales, experience in marketing, military or healthcare / scientific field that is not sales related (pharmaceutical, biotech, or medical devices).

Required Skills : demonstrated strong ability to build trust with customers; demonstrated strong ability to divide customer population into groups; demonstrated strong ability to understand customer's business climate; demonstrated strong ability to convey technical concepts accurately; demonstrated high degree of tenacity; demonstrated strong ability to overcome setbacks; demonstrated strong pursuit of opportunities to learn; demonstrated strong ability to be innovative; demonstrated strong ability to use data to analyze trends.

Other Requirements : Valid Driver's license.

Preferred Skills / Experience

Demonstrated strong understanding of Marketing / Sales & / or Marketing / Sales Support Functions / Operations.

The salary range for this role is $104,200.00 - $163,900.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https : / / jobs.merck.com / us / en / compensation-and-benefits .

You can apply for this role through https : / / jobs.merck.com / us / en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.