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Concierge

Concierge

PrintClub IncPhoenix, Arizona, United States
30+ days ago
Job type
  • Full-time
Job description

About the Concierge position

We are looking for a responsible Concierge who will provide members with solutions to meet their needs. Your duties will include analyzing a situation and providing a fresh perspective or developing a most suitable solutions.

Consultant responsibilities are :

Perform situational and data analysis to identify the most efficient solution

Perform short-term or long-term research to address a variety of marketing opportunities

Coordinate efforts with team mates in other departments to fulfill the needs of our members

Prepare reports on your results and present them to team lead

Develop suggestions for improvement according to objectives

Stay informed about changes in industry, products and services

Concierge requirements are :

3+ years' experience of working in a Customer Service position

Solid experience with research techniques

Good experience in project management

Familiarity with CRM software along with ability to maintain relationship data

Committed to high standard of integrity and outstanding work ethic

Strong organizational and coordination skills

Great listening and communication skills with analytical and creative mindset